Parrotel Aquapark Resort

First trip to Egypt with a group of 17 of us. Getting checked in was easy. Room was cleaned every day. Restaurant could get busy, but staff very helpful with getting tables. Pool bar staff service was excellent and very attentive. Pool side staff very good with setting towels out for us. All staff very friendly and management always checking everything was ok. A good budget friendly choice.

We had a wonderful stay at this hotel and would definitely recommend it, especially for families. The food was excellent – very tasty, fresh, and with a great variety every day. The rooms were modern, clean, and very comfortable. The animation team did a great job – there were lots of fun activities for both children and adults, so no one was bored. It’s a perfect place for a family vacation. Special thanks and huge appreciation to the pool bar bartender – absolutely amazing! He was very friendly, professional, and made fantastic drinks. The best cocktails we had during our stay. Great atmosphere thanks to him!

What can I say some reviews I got to say are extremely unfair. We stay for one week start of January four of us, we had 1 bedroom apartment so plenty space, staff here give there all to help you have a great experience ( and yes a little tip goes a long way) special shout-out to Hergazy who always served us breakfast /lunch/dinner, I don't think these people take a day off! Even when my daughter got swelling from a mosquito bite on her eye the staff made sure our room for fumigated for mosquitos and I didn't even ask! So yes great hotel in great location helpful staff helpful Rep, so thank you everyone at parrotel hotel

We had a lovely stay at Parrotel Aqua Hotel. The food was good with a nice variety, and when comparing the price with the facilities, it was really great value for money. The room was always clean and well looked after. The staff were very attentive and friendly. kids were looked after — even when you’re relaxing near the pool, the staff keep an eye on them, which made us feel very comfortable and relaxed. The location is also good. Overall, a great hotel for families. Sea side dither away but as well nice walk if you going for a day on the beach and snorkel.

Mohamed Saeedooked after my room and he was extremely helpful. 👍👍👍 5 stars for him. Nothing was too much trouble for him.

i had three rooms the first day manager on reception unhelpful, the spar a rip off really hurt my feet and back dont bother, the lad with glasses by pool useless and rude, the rep very rude all he wanted was money, the food was basic i ALSO never got to see any shows in hotel. If you choose this hotel be ready for rude people and rubbish food.

We booked the hotel from the 15th December to 29th December & booked a room for a family of 5. Unfortunately 2 of our group could not travel until the 18th of December due to delays with passports. On arrival the 3 of us were placed in a very small room for 3. After quite a long debate with the porter/reception we were then moved to the 5 bedroom (7437) accommodation we had booked and paid for as obviously we didn't want to unpack, pack and have to move rooms again. The room was lovely, spacious & clean.....perfect for us!! We arrived around 11pm and were happy to find that there was food still available for us as we were extremely hungry & tired. On going back to the room we noticed the main door was broken & wouldn't lock and also the 2 lights above the main bed had broken switches, following a call to reception a maintenance worker came to inspect the issues and informed us he would fix the problems the following day so that night we just barricaded the door with chairs from within the room. The next day the door was fixed however the lights were not; the maintenance staff just unscrewed the bulbs as a solution. We were very excited when we arrived at the room to see our bath had a jacuzzi/whirlpool function....unfortunately it was broken. Our room was cleaned daily by a delightful cleaner who also provided us with plenty of bottled water and lots of creative displays with the towels, animals etc which the children loved! Our beds were made daily and clean towels provided. All the beds were vert comfortable! While on holiday our 11 year old son spent £20 of his Christmas money on a bottle of Egyptian aftershave which he kept under his bed.....unfortunately it went missing which he was heartbroken about; our room cleaner was such a nice person we couldn't think he took it however it is a mystery where it went?? Our balcony had a lovely wooden sunlounger...unfortunately it was broken 😢 Food wise we did struggle - in both restaurants the choices were very limited and very repetitive. The freshly made omelettes & pasta were OK however having to que at times for in excess of 20 minutes for them was a little annoying! As there were 5 of us we also struggled sometimes to get a 'set' table and on one occasion a waiter accutually shouted at us for taking cutlery off another table. With each meal we asked for wine only to be served a thimbleful which inevitably meant having to get up & down during our meal for extra drinks. On the nights fresh pizza was served outside it consisted of 2 small pieces the size of a couple of stamps which obviously wasn't good as we then had to que another 30 minutes to get some more. The food is definitely not catered towards English people or children so we broke the monotiny up by going to McDonalds twice and also had a visit to Hard Rock Cafe which was fantastic and very reasonably priced! We also visited the shops outside the hotel each night for snacks, crisps, chocolate etc as the children really did struggle with the food, maybe pizza, chicken nuggets etc should always be available for little ones. One of the restaurants always had chips available however quite a few times they tasted of detergent??? So not sure if cooking containers had been rinsed correctly? We did mention it to the waiters. The soft drinks were all proper brands which was a bonus! The snack bar outside was OK however only chips & 2 small squares of pizza were served and sometimes we did have to que for 30 minutes as only one member of staff was serving using one oven which wasn't adequate at all. Towels for the pool were provided daily using the issued towel cards which was good too plus there was always lots of sunbeds available! The pools and surrounding areas were extremely clean although some areas would benefit from re grouting. The evening entertainment outside did not start till around 10pm by that time the children were too tired to sit & watch. We made the mistake once of booking a taxi in the hotel lobby which turned out to be very expensive - from then on we took taxi's from just outside the hotel gate....so much cheaper and our driver even waited from us when we visited Soho Square & the old market which are both definitely worth a visit. The animation team were very good & interacted well with our children daily. We only visited the beach a couple of times however it was lovely and we secured sunbeds easily both times. All in all we had a wonderful family holiday however our last day was a little spoilt....we had 3 children with us and our flight wasn't until 8pm so obviously we wanted to get them showered and changed prior to travelling to the airport........unfortunately the head of the housekeeping was very rude & practically threw us out of our room, making us rush while hovering over us......and threatening to charge us extra. Finally we would like to give a big 'shout out' & 'thankyou' to 2 of the waiters in the 2nd restaurant both called Mohammed (one who had a new baby girl in Cairo) and the other who was 21 and studying - they both went above and beyond in their service and how polite they were....they made our dinning experience enjoyable even though the food was very poor! A lot of the staff can at times be grumpy however they work such long hours from 6am - 11pm everyday with only a 2 hour break so who wouldn't be a bit grumpy...they must be so tired. Last piece of advice - it is quite bad with Mosquitos so be sure to pack some repellent.......we all got quite badly bitten even though staff regularly use the smoke machine in the evenings to try & control them.

I really liked this place, it's very nice and cozy here. And a very cool room cleaner! he makes figurines very beautifully. Very cool!

We had an amazing time, stayed for 7 days. Lovely resort, the facilities here are amazing. Staff are so friendly and attentive. The animation team are excellent, they put on amazing shows every night and get the crowd super involved. Will definitely be visiting again!!

We had a fantastic week's holiday here in Sharm at parrotel aqua park resort. From the animation team, bar staff, catering staff to the cleaners couldn't be better!! Fun, accommodating and always there to help. We had a fantastic holiday