Holiday Inn Reading West by IHG

Good spacious comfortable room, good breakfast with lots of choices and very comfortable bed.

Our bed request on booked was not provided on arrival. We had to change room to meet our requirement.

Cost effective

Poor bar selection

Zimmer waren geräumig und gut klimatisiert/beheizt. Das Frühstück war hervorragend und die Lage direkt am Kanal hat die morgendlichen Laufrunden bereichert.

Nothing in particular

The food was poor quality bit cooked well - both evening and breakfast Unable to connect to the wi-fi TV in bar area was very glitchy Staff took a £50 pre-authoristion which was taken from the account - I was not allowed tocharge against this and the money was not refunded when I departed

Almost everything.

Lack of lift or accessibility. Mattress was very firm!

Uitstraling!! Alles was mooi schoon en modern . Personeel erg vriendelijk

Bedden waren verschrikkelijk hard. Alle drie van ons hebben niet kunnen slapen. Glutenvrije opties voor brood bij ontbijt op het kaartje in slaapkamer waren niet beschikbaar tijdens ons ontbijt. Ons dochtertje heeft geen normale ontbijt kunnen eten hier door

Staff are absolutely fabulous. They really take our stay from something average to an excellent experience. I still maintain what I say that this particular hotel sets the standards. From the warm reception at the door to the individuals who provide room service and clean the rooms I haven't met kinder people.

Unfortunately when the hotel is busy it's very noisy. We haven't been when it was busy before. Feels like the walls are made of cardboard. We could hear every word said in the neighboring rooms, as a result very little sleep. Difficult with a dog as he wouldn't settle. No air conditioning made the room very warm and sticky.