Holiday Inn Express and Suites Hazard by IHG

The breakfast is much better than most other hotels of its type.

A little dated.

Needs some updates, but overall nice place to stay. Friendly staff.

Just a few photos this hotel is in need of a major upgrade. Dirty and in horrible condition.

It was outdated. We had 2 rooms and neither of the key card locks on the doors would work. It would take several minutes to get in to both our rooms. There were several stains on the sheets, the bath tub was dirty, had fruit loops on the floor from the previous guests, and the room next to us had trash sitting in bags in the hall the whole time we were there. The breakfast was very disappointing. We were there on a Saturday morning and there was very limited food. The staff was very nice and helpful, but were trying to work with what they had which isnt great. For the price, it was very disappointing.

Excellent hotel

Hotel is understaffed. Booked to capacity and only 1 housekeeper so rooms were not ready at 830 pm. Thankfully ours was but multiple other people waiting. Room was not clean. Only 1 towel is the bathroom. Very dated and very dirty. TV did not work. Any time other rooms close by ran water it was extremely loud in our room.Coffee was terrible. The little bit of staff that i did see was run ragged trying to do multiple peoples jobs. Desk clerk got off at 1130pm and had to be back the next morning at 730. All in all a very poorly run hotel. Fealt terrible for the staff

We were double charged for our room. Price online was not the same we got charged. We were over charged. Hope to hear back from someone about this matter.

Amber was exhausting

Amber was awful to me and my family