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9.4 / 10 Guest Rating

Hotel Sombra del Agua

Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200, San Cristóbal de las Casas, MX

Hotel Sombra del Agua - main view

About the Property

Experience a harmonious blend of comfort and elegance at Hotel Sombra del Agua, nestled in the vibrant heart of San Cristóbal de las Casas.

Unwind at the Spa
Pamper yourself at our on-site spa, offering invigorating massages that refresh both body and soul, ensuring a serene escape.

Culinary Delights
Savor delectable meals at our restaurant or enjoy the convenience of room service. Don't forget to indulge in a refreshing drink at our bar/lounge.

Modern Comforts
Our hotel features 78 elegantly furnished rooms equipped with Smart televisions, complimentary Wi-Fi, and private bathrooms stocked with complimentary toiletries, creating a cozy sanctuary for your stay.

Book your stay at Hotel Sombra del Agua today for an unforgettable experience in San Cristóbal de las Casas!

Facilities & Amenities

Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Internet access in public areas - surcharge
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 2 Double Beds - Photo 1
Classic Room, 2 Double Beds - Photo 2
Classic Room, 2 Double Beds - Photo 3
Classic Room, 2 Double Beds - Photo 4
Classic Room, 2 Double Beds - Photo 5
Classic Room, 2 Double Beds - Photo 6
Classic Room, 2 Double Beds - Photo 7
Classic Room, 2 Double Beds - Photo 8
Classic Room, 2 Double Beds - Photo 9
Classic Room, 2 Double Beds - Photo 10
Classic Room, 2 Double Beds - Photo 11
1/11

Classic Room, 2 Double Beds

2 Double BedsInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Room Classic Room Two Beds

Non-refundable
Room Only
20% OFF$145.83

$116.66

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
Family Room - Photo 7
Family Room - Photo 8
Family Room - Photo 9
Family Room - Photo 10
Family Room - Photo 11
Family Room - Photo 12
1/12

Family Room

1 King Bed and 1 Twin Sofa BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Family Room

Non-refundable
Room Only
20% OFF$214.27

$171.42

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
Classic Room, 1 King Bed - Photo 5
Classic Room, 1 King Bed - Photo 6
Classic Room, 1 King Bed - Photo 7
Classic Room, 1 King Bed - Photo 8
Classic Room, 1 King Bed - Photo 9
Classic Room, 1 King Bed - Photo 10
1/10

Classic Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Classic Room, 1 King Bed

Non-refundable
Room Only
20% OFF$154.14

$123.31

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
Superior Room, 1 King Bed - Photo 7
Superior Room, 1 King Bed - Photo 8
Superior Room, 1 King Bed - Photo 9
1/9

Superior Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Superior Room, 1 King Bed

Non-refundable
Room Only
20% OFF$174.74

$139.79

Includes taxes & fees

Guest Reviews

9.4
Exceptional120 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.1
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

Y
Yehiel
Verified booking
family
Standard Room
Stayed in Apr 14, 2024

"Exceptional"

10.0

Such an amazing place located in the beautiful town of Chiapas. My family really enjoyed our stay thank you for always responding to any of our questions and helping us get the most in our trip highly recommend!

Helpful?
A
Arlene
Verified booking
Standard Room
Stayed in Apr 3, 2024

"Exceptional"

10.0

Our stay was amazing! The hotel is walking distance to everything! We loved the restaurant that was on site. The food was amazing!

Helpful?
S
SEO YOUNG
Verified booking
family
Standard Room
Stayed in Apr 2, 2024

"Exceptional"

10.0

The location was great

Helpful?
G
Gilles
Verified booking
Standard Room
Stayed in Apr 1, 2024

"Excelente location"

8.0

A very good location. Because our room was adjacent to the restaurant and patio it was a bit loud. I would stay here again but choose a different room

Helpful?
R
Raul
Verified booking
partner
Standard Room
Stayed in Mar 27, 2024

"Exceptional"

10.0

Cercano a todo que es el Centro de San Cristóbal

Helpful?
U
uday
Verified booking
Standard Room
Stayed in Mar 26, 2024

"Exceptional"

10.0

Stop looking if this is in your budget. Excellent hotel. Clean and large rooms.they arranged for a tour which started at 4 am and dropped me to Palanque. On the heart of the city.

Helpful?
D
Doris
Verified booking
partner
Standard Room
Stayed in Feb 18, 2024

"Excellent"

8.0

The restaurant was under construction while we were there so we had to go elsewhere but there were tons of restaurants around . The staff were fantastic in all areas of help.

Helpful?
L
Laura
Verified booking
family
Standard Room
Stayed in Feb 6, 2024

"Exceptional"

10.0

Very well located, large room, air conditioning/heating available, clean, good service. It is walking distance to the pedestrian streets, downtown plaza, lots of restaurants and shopping around. Nice restaurant on site.

Helpful?
I
Iliana Jaime
Verified booking
partner
Standard Room
Stayed in Jan 14, 2024

"Good"

6.0

The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.

Helpful?
A
Archibaldo
Verified booking
Standard Room
Stayed in Dec 25, 2023

"Good"

6.0

Centric and affordable, it's restaurant is run by an award winning chef, near the pedestrian zone. Cons: you can hear your neighbors.

Helpful?