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9.4 / 10 Guest Rating

Hotel Sombra del Agua

Calle 1, De Marzo 15, Esquina Avenida 16, San Cristóbal de las Casas, CHIS, 29200, San Cristóbal de las Casas, MX

Hotel Sombra del Agua - main view

About the Property

Experience a harmonious blend of comfort and elegance at Hotel Sombra del Agua, nestled in the vibrant heart of San Cristóbal de las Casas.

Unwind at the Spa
Pamper yourself at our on-site spa, offering invigorating massages that refresh both body and soul, ensuring a serene escape.

Culinary Delights
Savor delectable meals at our restaurant or enjoy the convenience of room service. Don't forget to indulge in a refreshing drink at our bar/lounge.

Modern Comforts
Our hotel features 78 elegantly furnished rooms equipped with Smart televisions, complimentary Wi-Fi, and private bathrooms stocked with complimentary toiletries, creating a cozy sanctuary for your stay.

Book your stay at Hotel Sombra del Agua today for an unforgettable experience in San Cristóbal de las Casas!

Facilities & Amenities

Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Internet access in public areas - surcharge
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room, 2 Double Beds - Photo 1
Classic Room, 2 Double Beds - Photo 2
Classic Room, 2 Double Beds - Photo 3
Classic Room, 2 Double Beds - Photo 4
Classic Room, 2 Double Beds - Photo 5
Classic Room, 2 Double Beds - Photo 6
Classic Room, 2 Double Beds - Photo 7
Classic Room, 2 Double Beds - Photo 8
Classic Room, 2 Double Beds - Photo 9
Classic Room, 2 Double Beds - Photo 10
Classic Room, 2 Double Beds - Photo 11
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Classic Room, 2 Double Beds

2 Double BedsInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Room Classic Room Two Beds

Non-refundable
Room Only
20% OFF$145.83

$116.66

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
Family Room - Photo 7
Family Room - Photo 8
Family Room - Photo 9
Family Room - Photo 10
Family Room - Photo 11
Family Room - Photo 12
1/12

Family Room

1 King Bed and 1 Twin Sofa BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Family Room

Non-refundable
Room Only
20% OFF$214.27

$171.42

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
Classic Room, 1 King Bed - Photo 5
Classic Room, 1 King Bed - Photo 6
Classic Room, 1 King Bed - Photo 7
Classic Room, 1 King Bed - Photo 8
Classic Room, 1 King Bed - Photo 9
Classic Room, 1 King Bed - Photo 10
1/10

Classic Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closetComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Classic Room, 1 King Bed

Non-refundable
Room Only
20% OFF$154.14

$123.31

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
Superior Room, 1 King Bed - Photo 6
Superior Room, 1 King Bed - Photo 7
Superior Room, 1 King Bed - Photo 8
Superior Room, 1 King Bed - Photo 9
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Superior Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Smart television with premium channelsFood & Drink - Room service (limited)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and wardrobe or closet; rollaway beds (surcharge) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Superior Room, 1 King Bed

Non-refundable
Room Only
20% OFF$174.74

$139.79

Includes taxes & fees

Guest Reviews

9.4
Exceptional120 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality9.6
Amenities9.6
Value for Money9.1
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

T
Teresa
Verified booking
partner
Standard Room
Stayed in Dec 19, 2023

"Exceptional"

10.0

The Hotel staff made are arrival so easy. Our room was immaculate! From the elevator ride up to our suite, to the decor, and the private balcony? I will stay here every visit!

Helpful?
I
Ivan
Verified booking
Standard Room
Stayed in Dec 9, 2023

"Exceptional"

10.0

Great location, very clean, staff very nice and welcoming. Staying here for sure next time.

Helpful?
K
Katherine
Verified booking
family
Standard Room
Stayed in Dec 5, 2023

"Exceptional"

10.0

Staff service was more than excellent. We arrived early (10AM approximately) and the room was ready, we didn't have to wait and was given to us. The quietness was awesome, the hotel itself is beautiful. shoutout for Guadalupe at Tarumba Resturant and Fernando who help us with the baggages and taxi in our check out. He also have us an extra towel and water without even asking him for it.

Helpful?
J
Jason
Verified booking
Standard Room
Stayed in Oct 26, 2023

"Exceptional"

10.0

Beautiful hotel with a great restaurant

Helpful?
A
Angel
Verified booking
family
Standard Room
Stayed in Oct 9, 2023

"Exceptional"

10.0

I like everything.

Helpful?
A
Angel
Verified booking
friends
Standard Room
Stayed in Oct 9, 2023

"Exceptional"

10.0

Everything

Helpful?
E
EUSEBIO DEL MAR MARTIN
Verified booking
partner
Standard Room
Stayed in Oct 5, 2023

"Exceptional"

10.0

Excellent

Helpful?
R
R
Verified booking
family
Standard Room
Stayed in Jul 28, 2023

"Exceptional"

10.0

Very comfortable.

Helpful?
A
Angela
Verified booking
family
Standard Room
Stayed in Jul 6, 2023

"Exceptional"

10.0

Beautiful hotel, delicious food in their restaurant with good variety, very well located, close to main attractions and activities. Nice staff, kind and helpful.

Helpful?
M
Miranda
Verified booking
Standard Room
Stayed in Jun 26, 2023

"Exceptional"

10.0

Beautiful location, close to center but relatively quiet, easy and convenient check-in/checkout, very attentive staff all around. My only complaint was that my room was close to the stairwell and it would get very noisy in the middle of the night or early morning when staff or visitors would be coming in and out. Maybe there could be more attention to the noise level in the common area from 11pm-6am. Otherwise I had a lovely stay and thought it was great value. I definitely plan to return on future visits.

Helpful?
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