Residence Inn Tampa Suncoast Parkway at NorthPointe Village

Location was good for my visit. My room had a kitchen which was great I didn’t have to eat out as much and the bed was comfy.

I’m just past 1/2 way of a 16 day stay. Enjoyable stay but they have refused to address my concerns on the gym - I’ve notified the front desk twice. The floor has never been cleaned, towels are generally not available, there’s no wipe it’s to wipe down the equipment in spite of the big sign on the door that says to wipe down equipment before and after use.

have stayed at many Marriott Hotels before and usually found them to be excellent. not the best here. breakfast food was adequate and service was adequate. several times had to tell the staff the coffee carafes were empty or hot food trays needed refilling at breakfast. it is walking distance to a couple of restaurants and bars, although the hotel never promoted or told you that.

1-parking was horrendous. had to park next door at the Hilton most nights or in village parking spaces. 2-one morning. I was told there was no more hot food about 30 minutes before the end of the breakfast. 3-maids came knocking at a different time every day, and we stayed for 2 weeks, so that was annoying. seems like they had no schedule and they didn't speak English, so didn't understand what you were asking for. 4-they say they have 24 hour front desk service, but most early mornings, no one was there. 5-bathrooms need repairing-glass shower door kept sliding open during showering because they were not leveled when installed and water pressure in shower was terrible because of the large rain showerheads they have. 6-one day when we left the room early, I had sign on door for maid not to come in, and I found 2 bed pillows on the sofa that weren't there when I left, so someone had entered the room. 7-our floor had a large dog staying in our hallway, and everyday had to pass by large bags of smelly garbage thrown outside their door. 8-totally understand people need to travel with their pets, so why aren't they designated to rooms on certain floors?

We will definitely be staying here again. We loved the kitchen and the 1 bedroom was perfect for us so we could visit with family in the living area. Great pool area. Breakfast decent.

Great pool area, decent free breakfast, room was immaculate and roomy. Very friendly staff as well.

It's a nice place.

We had a wonderful stay!! Especially Alexa was wonderful!

We have stayed here before. I think this last time was the last for me. I prefer people up front at the desk that engage you with their eyes instead of just looking down at the screen and maybe try to smile more? It’s called hospitality. Funny that’s the name of your industry too. Our flight was a late one out and I asked the night before about a late checkout. Didn’t want to sit at the airport for 5 hours. So I asked and before I could finish it was 12 checkout. I said so no late checkout? Oh wait. What is the room number (Hello? Try to look at me just once?) once I have the room number she said nope 12 pm. Okay thanks. 5 hour airport sit in activated. We then complained about the parking. Here’s an idea stop charging people ridiculous incidental fees and maybe charge a little for a parking pass. It’s ridiculous that two night I had to park at some apartment complex and walk to the hotel I paid to stay at. Of course when I mentioned it all that was said was yes it’s terrible. I give up with this place. I’ll stay somewhere else from now on. Too bad because we loved the room.