Suncadia Resort, a Destination by Hyatt Residence

This review will probably say more about me than the Lodge at Suncadia but here it goes. We arrived a little early and we're politely waiting for an early check in but had to wait until almost 5:00 to be granted our keys. The text to tell us our room was ready never arrived and my third trip to the front desk resulted in "Oh, you never got the text? Your room has been ready for you" (Thanks Danielle). Miss D cheerfully informed me that we were being given a nice upgrade to a one bedroom suite. Nice touch, thank you. It was 116 steps from the elevator to our room. It was overall a Very nice room. I walked to the patio door and opened the curtains to reveal a breathtaking view of the roof over the kitchen complex complete with ventilation ducting pumping hot greasy air that was blowning directly onto our nicely appointed patio and into our room filling it with the presence of bacon, sausages and French fry grease. And to think I had parked in a dirty dusty parking lot, braved a treacherous narrow dirt walking path where I could have plunged over 6 feet had I made even 1 slight misstep. I was in a cranky mood when I arrived. On the positive side.... which would have been the other side of the building; the one with the Great sunset views and all natural setting, it was an overall good overnight visit. We really enjoyed strolling around the quaint city of Roslyn just 10 minutes away. We ate ate The Brick then went back for dinner at Village Pizza. Both

Wonderful and Beautiful campus and surrounding area. Clean. Lots of sun

The only problem was not enough parking available outside parking area. I took me a long time to find a spot where the employee trucks park.

Very busy , sometimes no toilet paper in the bathrooms. Getting very busy on weekends

Beautiful setting. Staff are all very helpful, proactive and kind. I checkednin easliely and my room was ready which was so appreciated given how much it costa for less than 24hr stay. There were some very upset families in the lobby who were waiting till 6 or later for their rooms to be ready- made me fearful for future stays. Room was very clean but missing sheets on couchbed. Quicky brought sheets when asked though! Lobby was very messy with cups, smears on glass windows and tables, garbage on ground (as if it had been very busy and then clean up hadnt happened yet). Food and server at restaurant was wonderful!

beautifully renovated, great staff and tons of activities.

For the rates being charged, the condition of the rooms is less than satisfactory. The room looked out over a section of the roof that had a drain filled with garbage and debris. The in-room safe was inoperable when we arrived (fixed after we called), stained and loose carpet, dresser drawers that didn’t close and appeared only to be “surface cleaned.” On the plus side - Great location, beautiful grounds, excellent golf courses and superior amenities.

This is a BEAUTIFUL area and facilities which were well maintained and we had great service. Where this area is a little challenged is the quantity of users vs. availability of pool areas and dining options. There were previously three pool areas, but one has recently been allocated to owner/members only (the farm). This used to be available to guests of the resort. As for dining there are a couple options on the resort grounds and those in surrounding areas are limited. To add to the limitations, there is a lot of additional construction for homes for owner/members so I would be concerned about worsening availability for pool & dining in the future. One other word of caution would be to understand the spa cost in advance. The pricing was not very transparent. Again, great quality and service, but I was a little surprised at the cost. In the end, this is a beautiful facility and if water/swim and/or dining based activities are not as important to your visit then this may not be as big a concern.

we really enjoyed our stay!

Sad to say that I think this place really needs renovation. Upon walking into the room the first thing I noticed were waves in carpet, then noisy air conditioner microwave didn't work didn't have mugs for the coffee a little bit of peeling wallpaper in the bathroom and only one elevator worked which made everything take so much longer. Wanted to eat out and have a nice meal at a restaurant which appears to be gourmet on the menu.. one of the dishes was mushroom stems that they called vegan scallops. It was really bad.