Hotel Terra Jackson Hole, a Noble House Resort

Outstanding property, staff, and facilities for those who love to ski and those who prefer to relax and enjoy the scenery. The check-in was smooth and efficient (bags in the room even with the rapid check-in), the rooms and baths were large, clean, and everything worked. Although the kitchen was expansive and well-appointed, there were a few items that would have been useful (oven mitts, for example). But all-in-all, a fabulous place and location.

My room heating was not working properly . It took me 3 days complaining . They upgraded me to a better room . On this new one every morning from 5am to 7:30 am there was noise nearby . So in 6 days i only had a good night of sleep in one ! Be very careful when staying here !

My daughter and I truly enjoyed the spa treatments. The staff was very welcoming and kind. The sauna was very unique with dark green tiles. Cozy and relaxing. The body brush treatment was amazing! The amenities were perfect. We will definitely be coming back

We loved this place! Shady was awesome and the entire staff was fantastic! Rooms were comfortable and clean and the restaurant was great too! It’s also a great location in Teton Village with lots of good shops and restaurants to walk to and the slopes are right at your door. We will definitely book there again!

4th year in a row staying here in January and always a high quality experience. Friendly staff, excellent conference rooms and catering, convenient ski valet, great restaurant and bars, love the outdoor hot pool, all good! and perfect location for accessing the mountain.

Hotel was super convenient for skiing jackson. Room and facilities were great. Appreciated the hot tub and ski valet. The concierge services were unparalleled- shout out to Shady who truly helped facilitate our trip from weeks befote until our departure. She is a gem. She helped with lessons, rentals, transportation and reservations. Hopefully we get back to Jackson Hole and get to stay at this hotel with great service from the concierge team.

The Hotel Terra is in a state of disrepair that was unexpected for $1,000/night hotel. Our room has numerous poor repairs, and was in need of additional repairs while we were there (Drywall, baseboard, wall coverings, tub, etc). The roof top hot tub was closed, and the pool was turned into a large quasi-hot tub. The pool deck and railings are rusted and falling to pieces.

Fire alarm went off in our room three times; we eventually moved rooms in the middle of the night. Couldn't get our room cleaned without the front desk or manager getting involved. Only scalding hot water from both the bathroom and kitchen faucets. No one there with our car key even though we told the front desk the night before we needed to leave early the next morning for the airport. We've stayed here before in years past but it appears to have really gone downhill.

Best location and great service I highly recommend this hotel. Collen and Tyler were top notch as well as everyone we interacted with at Terra Hotel at Teton Village. It is not a ski out but with good snow it’s almost a ski in. .modern and clean hotel.