Hampton Inn Columbus/Delaware I-71 North

They could accommodate a room for our family when we arrived due to a supposed broken fire alarm. They had no more rooms for us to stay. So after leaving we tried several other places and they also were booked solid. I have three children in involved in a sporting invent and being more than three hours away from home was not an option. We had to sleep in our car. I am extremely upset by and I will never book with this hotel again. It is just sad that they did even try to say maybe we can help find a place for you. They just we will cancel you stay which if your saying I can’t stay there to begin with I shouldn’t even be charged period end of story. If anything I should been a complimentary gift or something but hey that is just me and the difference in good customer service.

My stay was great , I would go back again.

Staff was very nice hot water was warm not hot

The bed was comfortable

No guide on tv or in room. Had to guess what you were watching. No lists of restaurants in the rooms or local attractions. Bathroom shower was very dirty. Long hairs in the bathroom. No cups for coffee or tea. Breakfast was not good. The man working there had his cost sleeves in the food.

Everything was very nice but the bathroom had hairs everywhere from the previous people, the space and employees were very nice and the breakfast was very good

I have stayed at this hotel several times while in the area visiting family. It’s a bit dated but it’s always been clean. This trip was different. The star of this hotel is the young woman who works the front desk in the afternoon/evenings. She was clearly the lone staff member on duty and was doing all she could to make us happy. The first room we were given had a used towel hanging on the back of the door, no clean towels to use and the air conditioning didn’t work. The second room had a filthy dirty bathroom and the sofa bed was in very bad shape and needed replacement. It was late at night so we took blankets from the first room to pile on the sofa bed in the second room so our son could sleep. We also asked for cleaner and cleaned the bathroom ourselves . We were told twice that our room would receive a deep cleaning the next day but upon arriving back after a full day away we found no such thing had been done. The housekeeping and management at this hotel are sorely lacking, Do yourself a favor and drive a few extra miles to Polaris where there are a lot more and better choices.

Property as clean and quiet

Nothing else

We were very disappointed in this hotel. My bed had hair on the sheets but otherwise clean. Needs to be updated or cheaper!