Holiday Inn Express & Suites Lexington by IHG

Room was big and very clean, beds were comfortable and breakfast was good

Nothing

Well lit, spacious parking (at the back of the building). Nice selection for breakfast. Clean.

I didn't have anything that I didn't like. We received the service and accommodation we paid for.

Handicap room had a standard toilet, with no grab rails.

Friendly staff, clean and spacious rooms. Works well for families visiting USC when downtown Columbia are booked on high volume weekends ( parents weekend and game days)

Staff not friendly the evening and morning staff. Place was beautiful, nice room, nice layout. but wasn't greeted, staff wouldnt look at you when they talked to you either. Asked about My IGH points told it would be on my inoice gave me an invoice and I was like this is not what I paid, I paid more that this, how do you event come up with the wrong invoice. My name is so different, cant be 2 people with same name. And of course it didnt have my points on it, because it was more than likely someone elses reciept. We had to get back to home because we are business owners, I didnt have time to work it out with them, but the amout wa different than what they had charged my card.

Good

It really went above and beyond my expectations especially front desk staff

We were impressed with the streamlined check in and the checkout procees thru the TV. The coffee is still good. We love the breakfast hostess.

Staff was nice and got everything I needed right away

Nothing everything was great