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8.8 / 10 Guest Rating

Serhs Natal Grand Hotel & Resort

Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002, Natal, BR

Serhs Natal Grand Hotel & Resort - main view

About the Property

Discover a luxurious escape at Serhs Natal Grand Hotel & Resort, where relaxation and adventure meet in perfect harmony.

Spa Indulgence
Pamper yourself at our full-service spa, offering a variety of massages, body treatments, and rejuvenating facials, ensuring your stay is as revitalizing as it is relaxing.

Endless Activities
Enjoy our three enticing outdoor swimming pools, a thrilling waterslide, and a well-equipped health club that promises fun and fitness for all ages.

Culinary Delights
Savour a diverse culinary experience with six exquisite restaurants, 24-hour room service, and a vibrant poolside bar, offering a delectable selection of meals and refreshing beverages.

Elevate your getaway by booking your stay at Serhs Natal Grand Hotel & Resort today!

Facilities & Amenities

Meeting rooms
Full-service spa
Free beach cabanas
Fitness facilities
Front entrance ramp
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite (Prime Lateral Mar) - Photo 1
Junior Suite (Prime Lateral Mar) - Photo 2
Junior Suite (Prime Lateral Mar) - Photo 3
Junior Suite (Prime Lateral Mar) - Photo 4
Junior Suite (Prime Lateral Mar) - Photo 5
Junior Suite (Prime Lateral Mar) - Photo 6
Junior Suite (Prime Lateral Mar) - Photo 7
Junior Suite (Prime Lateral Mar) - Photo 8
Junior Suite (Prime Lateral Mar) - Photo 9
Junior Suite (Prime Lateral Mar) - Photo 10
1/10

Junior Suite (Prime Lateral Mar)

1 King Bed and 1 Twin Sofa BedViews of the beach and ocean (partial)Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - 50-inch Smart TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerheadPractical - Safe, double sofa bed, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerDeskPrivate bathroom

Suite Junior Prime Lateral Mar

Non-refundable
Breakfast Included
20% OFF$237.86

$190.29

Includes taxes & fees

Suite Junior Prime Lateral Mar

Non-refundable
Half Board
20% OFF$309.9

$247.92

Includes taxes & fees

Suite Junior Prime Lateral Mar

Non-refundable
Full Board
20% OFF$340.25

$272.2

Includes taxes & fees
Junior Suite (Prime Frente Mar) - Photo 1
Junior Suite (Prime Frente Mar) - Photo 2
Junior Suite (Prime Frente Mar) - Photo 3
Junior Suite (Prime Frente Mar) - Photo 4
Junior Suite (Prime Frente Mar) - Photo 5
Junior Suite (Prime Frente Mar) - Photo 6
Junior Suite (Prime Frente Mar) - Photo 7
Junior Suite (Prime Frente Mar) - Photo 8
Junior Suite (Prime Frente Mar) - Photo 9
Junior Suite (Prime Frente Mar) - Photo 10
Junior Suite (Prime Frente Mar) - Photo 11
1/11

Junior Suite (Prime Frente Mar)

1 King Bed and 1 Double Sofa BedViews of the beach and seaLayout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - 50-inch Smart TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerheadPractical - Safe, desk, and wardrobe or closet; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-SmokingRoom is accessed via exterior corridors

Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVHair dryerDeskPrivate bathroom

Junior Suite Prime Side Sea View

Non-refundable
Breakfast Included
20% OFF$258.85

$207.08

Includes taxes & fees

Junior Suite Prime Side Sea View

Non-refundable
Half Board
20% OFF$332.1

$265.68

Includes taxes & fees

Junior Suite Prime Side Sea View

Non-refundable
Full Board
20% OFF$364.64

$291.71

Includes taxes & fees
Apartamento Família Prime Frente Mar - Photo 1
Apartamento Família Prime Frente Mar - Photo 2
Apartamento Família Prime Frente Mar - Photo 3
Apartamento Família Prime Frente Mar - Photo 4
Apartamento Família Prime Frente Mar - Photo 5
Apartamento Família Prime Frente Mar - Photo 6
Apartamento Família Prime Frente Mar - Photo 7
Apartamento Família Prime Frente Mar - Photo 8
1/8

Apartamento Família Prime Frente Mar

2 Queen Beds OR 1 Queen Bed and 1 Double BedViews of the beach and seaInternet - Free WiFi Entertainment - 50-inch Smart TV with digital channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Private bathroom, shower, designer toiletries, and a hair dryerPractical - Safe, desk, and wardrobe or closet; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 Queen Bed (150-160 cm wide)
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerDesk

Apartamento Prime Lateral Mar

Non-refundable
Breakfast Included
20% OFF$183.58

$146.86

Includes taxes & fees

Apartamento Prime Lateral Mar

Non-refundable
Half Board
20% OFF$249.55

$199.64

Includes taxes & fees

Apartamento Prime Lateral Mar

Non-refundable
Full Board
20% OFF$279.93

$223.94

Includes taxes & fees
Family Room (Apartamento Família Prime Lateral Mar) - Photo 1
Family Room (Apartamento Família Prime Lateral Mar) - Photo 2
Family Room (Apartamento Família Prime Lateral Mar) - Photo 3
Family Room (Apartamento Família Prime Lateral Mar) - Photo 4
Family Room (Apartamento Família Prime Lateral Mar) - Photo 5
Family Room (Apartamento Família Prime Lateral Mar) - Photo 6
Family Room (Apartamento Família Prime Lateral Mar) - Photo 7
Family Room (Apartamento Família Prime Lateral Mar) - Photo 8
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Family Room (Apartamento Família Prime Lateral Mar)

2 Queen Beds OR 1 Queen Bed and 1 Double BedOverlooking the beachInternet - Free WiFi Entertainment - 50-inch Smart TV with digital channelsFood & Drink - 24-hour room service and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Private bathroom, shower, designer toiletries, and a hair dryerPractical - Safe, desk, and wardrobe or closet; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Smooth flooring in roomNon-SmokingRoom is accessed via exterior corridors

Sleeps 4
1 Queen Bed (150-160 cm wide)
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerDesk

Apartamento Prime Familia Lateral Mar

Non-refundable
Breakfast Included
20% OFF$215.86

$172.69

Includes taxes & fees

Apartamento Prime Familia Lateral Mar

Non-refundable
Half Board
20% OFF$286.65

$229.32

Includes taxes & fees

Apartamento Prime Familia Lateral Mar

Non-refundable
Full Board
20% OFF$317.01

$253.61

Includes taxes & fees

Guest Reviews

8.8
Excellent158 verified reviews
AI Summary

Guests highly rate the impeccable cleanliness and frequently praise the exceptional service.

Categories

Cleanliness8.9
Service9.2
Location9.0
Room Quality8.7
Amenities8.9
Value for Money8.4
Food and Beverage8.2
Overall Experience9.2

Select topics to read reviews

V
Vieira Brito brBR
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0

Desta da reserva no Brooklin sempre q pedir ajuda me auxiliares a chegada no hotel foi 10 check 10 as camareira limpeza pessoal das área de serviço 10 pessoal dos restaurantes 10 resort nota 100 em tudo obrigado por tudo que Deus abençoe todos !

Helpful?
P
PedroclCL
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Inolvidable"

10.0

El hotel y habitaciones muy limpias, personal muy amable y respetuosos, desayunos y buffet con buena variedad de comidas, muy buena la atención de los camareros en las piscinas, un ambiente muy agradable y seguro.

Las sillas de la playa deben ser ocupadas por los huéspedes y no por vendedores.

Helpful?
P
PEDRO LUISbrBR
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0
Helpful?
K
Karina Sluckis uyUY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0

Muy cómodo, excelente el personal, muy rica la comida

Playa peligrosa inclusive para adultos. La animación podría mejorar bastante.

Helpful?
M
Marcelo EspinosabrBR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0
Helpful?
L
LucimarabrBR
Verified booking
extended_group
Standard Room
Stayed in Jun 19, 2026

"Melhor resort de Natal!"

10.0

Tudo perfeito!!!!

Limpo e super organizado!!!

Helpful?
R
REINERbrBR
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Vale a pena demais!"

10.0

O local é muito maravilhoso, o meu apto mesmo não ficando na parte central do prédio, ainda sim eu pude ter uma visão espetacular do mar. Recomendo muito o Resort.

Na minha opinião, o que precisa melhorar seria o atendimento em alguns restaurantes. Por exemplo, o restaurante que só funcionava a noite era pequeno e tinha pouca gente atendendo, com isso causou fila de espera e dentro do restaurante uma certa demorar com os pedidos.

Helpful?
G
Gabriel AmimbrBR
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0

Estrutura

restaurante japones fraco e com alto preço, restaurantes internos caros e de qualidade mediana e taxas excessivas cobradas, deveria colocar 100% all inclusive e evitar esses constrangimentos

Helpful?
G
GregorioclCL
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Increible lugar para ir en familia"

10.0

Excelentes instalaciones para ir en familia con hijos chicos, muy familiar!

A veces la atención no era tan expedita.

Helpful?
F
FábiobrBR
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Excellent"

8.0
Helpful?