Riad Arabesque

Positives Beautiful old building, stunning room -still remember the wow-factor on first morning! Real character Breakfast and dinner on the terrace was very nice Nice pool Efficient airport pick up Pleasant staff Good food Negatives At far end of the Medina - a fair way from other restaurants and a devil to find on foot No front door key so you had to ring a bell to be let in No tea making facilities in rooms (contra to what Expedia says)

The Riad has great character; ornate open areas, terrace and plunge pool. The Junior Suit was impressive albeit the bathroom was like too hot and with no ventilation. Some minor improvements could be made including repairing the Television (only noticed as Olympics week and wanted to catch up in the evening). Location is both an advantage and disadvantage as on the edge of the Medina making it an ideal launching pad yet means that you are ‘helped’ almost a soon as you enter the street! Would recommend though! French is the second language and for many English is not spoken at all. It is possible to get by with a little spoken French yet not so sure that NO French would be much fun. Visiting during Ramadan isn’t easy unless you are similarly happy to fast during the day and August is very hot.

Very relaxing small hotel with beautiful architecture. Good size bedrooms some around swimming pool; lovely food on romantic terrace. Good value for money and has free airport shuttle that saves £12 each way

We appreciated the hotel took us in at 2am we arrived from Casablanca after 3hours ride but they claimed us how long they waited at airport etc...although they were the one didn't picked up the phone calls I made more than 7times when I tried to heads-up about airplane issue. The architecture was great and terrace was nice to have breakfast but sadly, the facility smelled cat's urine...Overall, only the odor is the reason I have to take some points off. The building was really nice that's no doubt.

The hotel was richly decorated with moroccan artifacts. One got absorbed in the elaborate and beautiful design of islamic architecture. Excellent staffs and service. Very good food. Safety was a real concern walking through the dark alleys leading to the hotel, especially at night. Beware of faux guides and hustlers hiding in the corners. Once you got through the unpleasant passages into the hotel, it was a different world.

This is beautifully decorated Riad located in the Medina not far away from Sofitel. But from room comfort and service quality point of view, it is quite far away from the adjacent 5 star Sofitel. Its room comfort level is maximum 3 star. (For example even the TV did not work in our room.) There was some construction work going on in parts of the hotel. I don't know if they were trying to control the heating cost or it was just the Riad did not have a good heating system, you felt cold in the hotel. The lady managing the hotel was in overcoat with a heavy scarf around her neck all the time. Her cold attitude did not help either. The hotel is accessible by car and has a parking lot in the back. But you need to ask the hotel to guide you in.

This hotel was amazing. The rooms are great and very comfortable, with a cultural appeal. I can't say enough about the quality of the staff...they truly made the stay for us. They were incredibly hospitable and accommodating. They also arranged tours and guides for us at reasonable ratea. And the food at the hotel, while expensive, was delicious. And from talking to other tourists, the food has the reputation of being the best in town. Breakfast was included with the room, which was a nice addition as well.

When we checked-in, they kindly upgrade us to Royal Suite which was very nice. Hotel staff were extremely kind and helpful and we can't say thank you enough to them. I was sick last day of my holiday but they came to bring some herb tea, checked if I was ok. I would recommend eating in sometimes. We had the best Harira so far in Morocco. Also the breakfast is traditional and will last you the whole day. We left with very memorable experience. Well done, Amina, Bouchra, Hocine, Fatima.....

This was my first experience with a reservation made through Expedia. The lack of an on-line reception desk, and the resultant delay to confirm my reservation, left me feeling a bit uneasy. (Would I and my wife have to confront the maze of streets and multitude of "guides" in the Medina again?) The room we had was very spacious, but the bathroom was only accessible through a narrow stairwell going up to another level. The bathroom was also very spacious. The hand rail in the stair well was not firmly fixed to the wall. As such, it was a worry for two senior citizens. There are no elevators in the hotel. To get to your room, one must climb stairs reminescent of those in Europe´s castle towers. The food served by the hotel is very well prepared and the dining area is comfortable. The staff was very pleasant and helpful.

We had the best food in our entire trip in this hotel. The hotel staff were WONDERFUL! They were like family. "This is your home!" they would tell us. A beautiful, beautiful hotel. If you've never been to a riad, this is where you should go!