1901 W 2nd St, Portales, New Mexico, 88130, Portales, US
Recreational Opportunities
Enjoy the indoor pool, spa tub, and fitness center for a relaxing stay.
Modern Amenities
Free Wi-Fi, arcade/game room, and buffet breakfast provided for your comfort.
Convenient Features
Business center, express check-in/out, and free parking available for guests.
Book your stay at Holiday Express & Suites Portales, an IHG Hotel for a convenient and comfortable experience.
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Guests highly rate the clean and nice staff and frequently praise the good breakfast.
The floor in the bathroom was appeared to be dirty. I took a piece of tissue and wet it then scrubbed on the floor under the sink and the tissue was very dirty. Looking at the piping under the sink revealed deposits of dust and dirt. The shower curtain had stains upon it. The curtain in the bedroom appeared to have a coke splash all over the curtain.
Keys had to be reset upon returning to the Hotel on most nights. Like their machine for setting the key defaults to stop working the next morning, rather than the actual time or date expected to check out. The refrigerator in the room froze any drink placed in it whether on the middle setting or the lowest setting. Yeah, exploded frozen soda drink, orange juice, or beer!
Friendly staff met me at the counter late at night. Quick and easy check in. Room is clean and updated. White sheets/bed covers are a must for me and these are spot on!!
Front desk clerks professional, friendly and very helpful.
The only problem I had was that my room was not ready until after 4pm
Overall, good place. We only stayed 1 night so hard to tell. Breakfast was above average with plenty of options!
Comfortable
Great
This hotel was the perfect destination of day 1 on our travels. It was clean and convenient to find from the highway.
Nice and clean
