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8.4 / 10 Guest Rating

Holiday Express & Suites Portales by IHG

1901 W 2nd St, Portales, New Mexico, 88130, Portales, US

Holiday Express & Suites Portales by IHG - main view

About the Property

Recreational Opportunities
Enjoy the indoor pool, spa tub, and fitness center for a relaxing stay.

Modern Amenities
Free Wi-Fi, arcade/game room, and buffet breakfast provided for your comfort.

Convenient Features
Business center, express check-in/out, and free parking available for guests.

Book your stay at Holiday Express & Suites Portales, an IHG Hotel for a convenient and comfortable experience.

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Express check-in/check-out
Fitness facilities
Television in common areas
Arcade/game room

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
1/5

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

2 Queen Bed Standard

Non-refundable
Breakfast Included
20% OFF$206.15

$164.92

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

1 King Bed OR 1 Queen BedInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$230.4

$184.32

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
1/7

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$215.25

$172.2

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
1/7

Suite, 1 King Bed

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

1 King Bed Suite

Non-refundable
Breakfast Included
20% OFF$230.4

$184.32

Includes taxes & fees

Guest Reviews

8.4
Excellent115 verified reviews
AI Summary

Guests highly rate the clean and nice staff and frequently praise the good breakfast.

Categories

Cleanliness7.2
Service9.2
Location8.8
Room Quality7.7
Amenities9.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

A
Alicia
Verified booking
family
Standard Room
Stayed in Jun 9, 2024

"Good"

6.0

The pool towels were never replenished the entire weekend of our stay. Never saw any staff.

Helpful?
J
Joel
Verified booking
Standard Room
Stayed in May 21, 2024

"Excellent"

8.0

The staff was very family oriented

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 29, 2024

"Exceptional"

10.0

The staff were all friendly and helpful. We enjoyed our time in the hot tub for a while. The breakfast was great. My kid loved the pancake conveyor belt. It as entertaining and delicious.

Helpful?
Y
Yvette
Verified booking
family
Standard Room
Stayed in Apr 2, 2024

"Excellent"

8.0

The breakfast was not good! Coffee was cold and the sausage was questionable.

Helpful?
J
JoAnn
Verified booking
family
Standard Room
Stayed in Mar 23, 2024

"Exceptional"

10.0

It's a good hotel. It's clean, easy to find, and close to where I need to be tomorrow.

Helpful?
A
alden
Verified booking
partner
Standard Room
Stayed in Mar 10, 2024

"Exceptional"

10.0

Property was clean and well maintained. Room had a bath tub. Parking was well lit. But there was a sports team staying here that was very noisy until late.

Helpful?
B
Belinda
Verified booking
family
Standard Room
Stayed in Feb 20, 2024

"Exceptional"

10.0

Nice, clean, comfortable hotel with great customer service.

Helpful?
K
Kevin
Verified booking
partner
Standard Room
Stayed in Feb 11, 2024

"Excellent"

8.0

The staff are helpful and the rooms are big. This is a newer hotel and is well kept.

Helpful?
R
Rick
Verified booking
family
Standard Room
Stayed in Feb 4, 2024

"Exceptional"

10.0

Staff was super helpful and friendly

Helpful?
B
Belinda
Verified booking
family
Standard Room
Stayed in Jan 21, 2024

"Good"

6.0

Wi-Fi didn’t work and repeated calls downstairs to front desk were unanswered.

Helpful?