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8.4 / 10 Guest Rating

Holiday Express & Suites Portales by IHG

1901 W 2nd St, Portales, New Mexico, 88130, Portales, US

Holiday Express & Suites Portales by IHG - main view

About the Property

Recreational Opportunities
Enjoy the indoor pool, spa tub, and fitness center for a relaxing stay.

Modern Amenities
Free Wi-Fi, arcade/game room, and buffet breakfast provided for your comfort.

Convenient Features
Business center, express check-in/out, and free parking available for guests.

Book your stay at Holiday Express & Suites Portales, an IHG Hotel for a convenient and comfortable experience.

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Express check-in/check-out
Fitness facilities
Television in common areas
Arcade/game room

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
1/5

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

2 Queen Bed Standard

Non-refundable
Breakfast Included
20% OFF$168.9

$135.12

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

1 King Bed OR 1 Queen BedInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$188.58

$150.86

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
1/7

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$175.49

$140.39

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
1/7

Suite, 1 King Bed

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

1 King Bed Suite

Non-refundable
Breakfast Included
20% OFF$188.58

$150.86

Includes taxes & fees

Guest Reviews

8.4
Excellent115 verified reviews
AI Summary

Guests highly rate the clean and nice staff and frequently praise the good breakfast.

Categories

Cleanliness7.2
Service9.2
Location8.8
Room Quality7.7
Amenities9.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

J
JOSEPH
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Portales Trip"

6.0

Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.

Helpful?
M
Miguel
Verified booking
family_with_children
Standard Room
Stayed in Jun 21, 2025

"Exceptional"

10.0

Rooms were cleaned and staff was great with the breakfast being excellent 👌

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Jun 10, 2025

"Not as nice as it seems"

6.0

I stayed in this hotel for one night while driving through the area. Our original room had an ac that wasn't working and had a puddle forming right next to it and the room didn't have a phone to reach the front desk. After getting switched to another room we found that the next room had a concerning dip in the bathroom floor giving the impression that there was damage in the floor beneath. There was also a splatter mark on the blinds of some kind of liquid. This room had a phone, but it didn't work. The bed was comfy and the breakfast was good, but this hotel seems to be lacking is general maintenance. When I spoke to the front desk at my departure the attendant offered no solutions, only acknowledgment.

Helpful?
C
Cindy
Verified booking
Standard Room
Stayed in Jun 1, 2025

"Exceptional"

10.0

Great stay! Clean

Helpful?
T
Ted
Verified booking
Standard Room
Stayed in May 27, 2025

"Exceptional"

10.0

The young man at the front desk was very good. He made check in easy and when the tornado siren sounded he personally knocked on our door and told us what we needed to do.

Helpful?
D
david
Verified booking
family
Standard Room
Stayed in Mar 7, 2025

"Exceptional"

10.0

It suited our needs perfectly.

Helpful?
J
Julia
Verified booking
Standard Room
Stayed in Dec 7, 2024

"Exceptional"

10.0

We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 1, 2024

"Good"

6.0

Hotel was not as clean as other holiday inn express hotels we have staying in, in the past. We needed more bath towels (only 2 in a room with 2 beds), they gave us pool towels. Indoor pool was cold. Hotel needs updated

Helpful?
N
nancy
Verified booking
family
Standard Room
Stayed in Oct 21, 2024

"Exceptional"

10.0

This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you

Helpful?
J
Jeff
Verified booking
Standard Room
Stayed in Oct 18, 2024

"Good"

6.0

No room service our working elevator, staff not helpful

Helpful?