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8.4 / 10 Guest Rating

Holiday Express & Suites Portales by IHG

1901 W 2nd St, Portales, New Mexico, 88130, Portales, US

Holiday Express & Suites Portales by IHG - main view

About the Property

Recreational Opportunities
Enjoy the indoor pool, spa tub, and fitness center for a relaxing stay.

Modern Amenities
Free Wi-Fi, arcade/game room, and buffet breakfast provided for your comfort.

Convenient Features
Business center, express check-in/out, and free parking available for guests.

Book your stay at Holiday Express & Suites Portales, an IHG Hotel for a convenient and comfortable experience.

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Express check-in/check-out
Fitness facilities
Television in common areas
Arcade/game room

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
1/5

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

2 Queen Bed Standard

Non-refundable
Breakfast Included
20% OFF$206.15

$164.92

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

1 King Bed OR 1 Queen BedInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$230.4

$184.32

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
1/7

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$215.25

$172.2

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
1/7

Suite, 1 King Bed

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneHair dryerRefrigerator

1 King Bed Suite

Non-refundable
Breakfast Included
20% OFF$230.4

$184.32

Includes taxes & fees

Guest Reviews

8.4
Excellent115 verified reviews
AI Summary

Guests highly rate the clean and nice staff and frequently praise the good breakfast.

Categories

Cleanliness7.2
Service9.2
Location8.8
Room Quality7.7
Amenities9.2
Value for Money8.2
Food and Beverage8.2
Overall Experience8.6

Select topics to read reviews

N
nancy
Verified booking
Standard Room
Stayed in Aug 21, 2024

"Exceptional"

10.0

Great property. I’ll be back.

Helpful?
G
Graciela
Verified booking
Standard Room
Stayed in Aug 14, 2024

"Exceptional"

10.0

Nice

Helpful?
R
Robert
Verified booking
Standard Room
Stayed in Aug 4, 2024

"Good stay "

10.0

Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.

Helpful?
B
Brian
Verified booking
Standard Room
Stayed in Jul 28, 2024

"One of the better hotels in the area."

10.0

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.

Helpful?
M
Marsha
Verified booking
family
Standard Room
Stayed in Jul 21, 2024

"Excellent"

8.0

The whole stay was good. Since our room hadn’t been cleaned had ask for clean towels, coff, and trash emptied. They did as soon as I asked. Leaving the desk clerk wasn’t helpful and made a jester behind my back that my husband observed. Not professional at all!

Helpful?
V
Virginia
Verified booking
Standard Room
Stayed in Jul 20, 2024

"Exceptional"

10.0

The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement

Helpful?
E
Elizabeth
Verified booking
family_with_children
Standard Room
Stayed in Jul 19, 2024

"Exceptional"

10.0

Everything was nice

Helpful?
J
Jeffrey
Verified booking
Standard Room
Stayed in Jul 7, 2024

"They won't return your deposit"

2.0

It was ok, they just didn't return my deposit yet, and the room was spotless when i left

Helpful?
T
Timofey
Verified booking
Standard Room
Stayed in Jun 23, 2024

"Good"

2.0

Overnight staff are not properly trained on how to deal with children doing backflips all night long above you without their parents present.

Helpful?
D
DE LORES
Verified booking
Standard Room
Stayed in Jun 15, 2024

"Good"

6.0

We will probably not stay there again.. Unheated pool and non working jets on hot tub.. We paid extra for for a pool. The kids will get in in but not adults. This has been a problem since covid. This is not where you should cutting. I don't mind the cutting of room services, but pool we [paid extra for. DeLores

Helpful?