Misty Hills Country Hotel

Very disappointed standard not the same as a few years ago

Phone's in the room did not work. We had to walk to reception to ask for ice for the room. We were also not informed that the use of the pool facilities was not available due to a private function (Hotel hired out the pool area for kids party). It was very hot on this day and got stuck in the hotel room instead of being able to take a swim! Huge disappointment.

we didn't stay as they were unable to facilitate us

We couldn't stay at Misty Hills, as we arrived and only then was told we are unable to use the pool, one of the main reasons why we arrived early to spend time at the pool. The manager was disgusting, facetious and very unfriendly and unwilling to sort the problem out. It took an hour to get re-booked at Avianto, only after I had to lose my temper for the manager to pull up his socks to do something about sorting out the situation. I will NEVER book anyone here, ever. Avianto also was not impressive.

Won't stay there again. No air on. Room was hot. They tried to charge for an early check in when rooms were available, then tell me they have a water shortage.

Great getaway, very friendly and helpful staff.

Too much mosquitos very difficult to find a room , lot of walking between parking and rooms .

Stayed for work. Great rooms. Lots of character and kind staff. Parking situation is fairly distant from rooms, but not a big deal for my stay.

Just what we needed for our 39th Wedding Anniversary. Very peaceful, we loved the gardens and the food was very good.

i was very frustrated since i got there. i phoned in the morning to check my booking and make sure all is paid for and they confirmed it. when i got there they could not find my booking. so i had to stand there for almost 20min searching for a mail to mail confirmation to them. then that wasnt good enough so i had to stand there for them to make a new booking. so eventually i got to my room and when i got there my fan was laying outside on the patio and there was sugar and shampoo on the bench so i was not very happy. at reception they took my licence and credit card as its a procedure and im fine with that. they gave the card back not taking the details and did not give my licence back.. so eventually they had to bring me my licence and come to my room to get my credit card details... so since i walked in there i was not happy. the receptionist was very friendly while i was very upset so props to her for handling it calmly