Holiday Inn Express Hotel & Suites Decatur, TX by IHG

Really enjoyed the front desk person!

From beginning to end, excellent experience. Rooms very clean, comfortable bed, quiet. Person who checked us in was very nice and we thought it was the best breakfast we've had in several of our latest hotels.

Solid holiday inn, needs a little TLC to the fabrics, but clean and comfortable on a main road on the outskirts of town

The hotels.com app took us to Arby’s instead of the hotel Apple & google maps both. Not really the hotel’s fault, Once in our room there were a few quirks. The blackout shades didn’t go all the way down so not a great facing east. The road noise begins at 5am. Loud deals starting up as well as just highway noise. In the bathroom, the shower was just about impossible to turn on the shower head was about to fall out of the wall and the only outlet in the bathroom didn’t work. Finally, each day with an hour to 1/2 an hour left for breakfast, they never refilled anything. I think the last person should get just as good of service as the first person.

Our blind would not work up or down, it was halfway down and we over looked the parking lot visible to everyone and the lights in the parking lot. We let them know right away because we were going to a graduation and wouldn’t be back until late. Never fixed. Breakfast was edible. Great apple juice.

It was fine. Rooms just need a little updating; it wasn't in quite as good of shape as most Holiday Inns are. Breakfast was decent. The bed was very comfortable. We would stay there again.

Spacious room, modern desk lighting, k-cup coffee machine, refrigerator, TV with NetFlix, powerful shower, hot showers, good working A/C, close to downtown, complimentary breakfast. Loved the hot cinnamon buns and bacons. Wished there was bacons on Saturday morning. Wished more bacons were brought out on Sunday before I had to leave. DO NOT LIKE: TREADMILL WAS NOT WIRKING, had an error code. Front desk did not know how to fix it. I pointed it out Saturday morning to the front desk personnel at around 5:30 am. It’s disappointing he did not get somebody to fix the error code during Saturday; I could not use it the next morning, Sunday. Also, the coffee at breakfast was horrible.

Not a nice hotel

Our towels when we arrived were so dirty, and we found a huge cockroach in the bathroom