Holiday Inn Express Norwich by IHG

Better than a full holiday inn, breakfast fantastic, but no fried eggs !!

Really good hotel. Spotlessly clean, good price and a great breakfast.

Booked because had restaurant and bar. Restaurant menu and hours were difficult to ascertain. Had to ask at desk. Not clear that takeaway cannot be eaten at restaurant tables. Staff was helpful in providing utensils for takeaway and directing us to outdoor tables. Staff was always friendly and answered all questions.

Very friendly helpful staff and a great location for my trip.

There was a lovely lady doing the breakfast in the morning so friendly and lovely to my 2 young boys even though they made a mess straight away got me a high chair would stay again

Fast and friendly checking good room excellent breakfast quite good nights sleep

Nice location, friendly staff

Excellent hotel with modern facilities. The room was very clean and comfortable. All the staff were friendly and helpful.

On arrival we were a bit disappointed with how the hotel felt and our rather dark ground floor room was not welcoming. it was an interconnecting room and the first night our neighbors were very noisy. There was a clear glass panel beside the bathroom door which we found very disconcerting and have never had in a holiday inn express before. We did mention it to the receptionist on checking out and she said that she would mention it to the team. Breakfast was excellent and the lady that was on duty was absolutely brilliant, a real asset to the hotel. We were staying for 4 nights and were able to go out on the buses for 2 days which was very useful. The hotel is in a good position for getting around and we had a pleasant time despite the rather poor start.

My wife and I stayed for 4 nights this past week and had an excellent experience. Every member of staff was very friendly and helpful. A special thanks though to Daniel and Valerie for going above and beyond. Highly recommend this hotel and would definitely stay again! Would give 10 stars if I could.