Holiday Inn Aberdeen West by IHG

A super standard of hotel, I only stay here when the price is within my budget.

The Holiday Inn Westhill is excellent - parking easy, accommodation, meals and bar good, staff very accommodating

Disappointing service, my booking was confirmed for the night then 2 hrs later received a call from them they are overbooked and the lady asked me to cancel my booking. When I requested them to call Expedia the she said no its not their problem. After calling expedia support when their agent try to reach the hotel to 3 times to verify there was no answer. I would avoid this place. Expedia support staff helped find another hotel.

Heat was not working properly

I had just recovered from a bad chest infection and spent most of Christmas in bed. I felt much better and started my journey home 460 miles in total. Decided to treat myself to a posh hotel with dreams of having a nice hot bath. I upgraded to a family room for the bath. I ran the bath but could only get Luke warm water and had to boil the kettle 4 times and even then it was just warm. There was a big long hair at the side of the bath obviously not mine. Anyway I really struggled to get out of the bath and I consider myself fit. Handles seemed too high. Well got dried but the room was freezing. So followed instructions for heating. But made no difference intact the fan was so loud I had to turn speed down. I went to bed having to fold the quilt over on its self to keep warm in the night. I woke 3 times in the night because of the noise of the heater in the end I switched it off at about 3 am. Got up this morning feeling ill. Absolutely awful stay. Yes it was snowing outside but you expect the heating to keep you warm.

Everything all good

View from window was the roof of the Hotel reception/restaurant so not the best. Room was nice and verry clean, bit of a let down we didnt have a small fridge or microwave, did hovever have a kettle and mugs and an ironing board, all chanels on tbe TV were blury bit of a shame you couldnt cast your phone to the TV for Netflix, YouTube ext, was a heater in the room but only blow cold air so room was rather cold considering its december.

We always enjoy our time at holiday inn Westhill Aberdeen . The breakfast is excellent and the 2 young lady’s who work on the Breakfast Shift are alway helpful and very friendly

Lovely clean rooms. Dog friendly which was a must for us . Woken at 6am onwards though with banging room doors!

Great stay. Spacious bedroom that was well equipped. Breakfast was excellent - much better quality than premier inn (apart from the coffee). Good location of hotel with a quirky locals bar open til late. Would definitely stay again