Holiday Inn Aberdeen West by IHG

Nice hotel. Friendly staff.

I haven’t had the chance to stay in a hotel since 2008 and although this was only 1 night away, it was great. The bed was so comfy and the room was quiet. I only wish I could come back more often but due to financial burdens due to a death in the family it’s unlikely I’ll get away again anytime soon. I’ve recommended the hotel to my family and friends and I imagine they’ll be booking soon. Parking is often an issue with city hotels, but there was ample space and it was secure. The staff were lovely and couldn’t have been nicer. The hotel is a credit to its chain and if an opportunity arises where I’m able to get away again then I’ll definitely be coming back. It’s easy to find, perfect for acting as a base for the area and is comfy and quiet.

The hotel was conveniently placed for our needs. The room was clean and comfortable and the staff were helpful.

Very easy to navigate to, and park. Easy access (via car) to Aberdeen and ring road. Could not for love nor money get the air conditioner turned down ... but a small complaint... overall lovely.

It was great for our needs.

Very comfortable.

We thoroughly enjoyed our visit

Stay was absolutely fine until there was an issue in the morning checking out. There appears to be confusion with the staff about how billing goes with virtual cards. Although i had paid when i booked on 21/6/24. They asked for a credit card to take a fee of £30 which would be returned if no services used. In the morning i found on my bank app that another £84.54 had been taken. They then went to refund me and found that i had been refunded when i shouldn't have been and later £114.54 was taken from my account. I will be phoning the reservations manager in the morning and will in future pay at the hotel

Room not as clean as it might have been. Think it had not been used for a few days

Great breakfast, helpful staff, good location clean and tidy throughout