Holiday Inn Express of Salado-Belton by IHG

Didn't eat

N/A

Staff was friendly and nice. How spacious the rooms were. Bed was very comfortable

Toilet issues, the cleaning was not good. There was other renters stuff in the drawers, bugs crawling on the nightstand, plugs would not let the drawer stay up it would sag. Not all plugs were like that. There was a towel stained red that did not get changed prior to us being there. All this should have been checked prior to our check in. So discussing.

Quiet location Renovations ongoing

I’d like to see a comfortable chair (especially a recliner) added to the room, as I can’t sleep on a bed no matter how comfortable it is

The location of our room - top floor and back of hotel made it nice and quiet. The breakfast room was really superlative. Good food and good variety.

We stayed at the Holiday Inn Express in Hope, Arkansas the night before we arrived in Salado and the two hotels were as different as night and day. In Arkansas we received a USA Today newspaper, free cookies, and free fruit - none of which were available in Salado. The bed in Salado must be 20 years old because it was in terrible shape. We never received any housekeeping or cleaning services during the entire 4-night, 3-day stay. They said someone forgot to make a note of it. The desk clerk had to come up and empty our trashcans and bring us clean towels. I kept having to go to the front desk to get coffee and cups.

Convenient location, right off I-35. The bed and pillows were great!

The property is undergoing a major renovation. The fitness center was not usable due to renovations. The phone and tv remote did not work, they were quick and attentive to fix these issues. There was a used bar of soap in the shower. Yuk!! I felt that the price was high given that the renovations are in progress.

Location was perfect. Easy on and off the highway

Nothing

Friendly service at the front desk

Price could have been a little more lower

Breakfast

Exercise room was close