Holiday Inn Express Hotel & Suites Pampa by IHG

Staff was friendly. Location good.

Bed was terrible. My husband and I didn't sleep. Wall in bathroom bu shower was falling apart. Ice machine on 3rd floor was broken.

Excellent neat and tidy & quick breakfast, but the pancakes need to be cooked a bit more and brown instead of batter color.

Pancakes lol

I usually have good experience at Holiday Inn, and that is why I always look to stay on their properties, however Holiday Inn in Pampa TX was the worst choice ever, rooms are dirty, door protection devices were broken (room 205), dust everyhwere on the room, furniture is ripping apart, lamps had no light bulbs, not enough plugs, they offered breakfast from 7 to 10, however looks like they only fill their trays once, if you are not early enough you wont get the promised breakfast, no one attending the breakfast area, I have family in Pampa and will continue to visit the town but I will be looking to other lodging options, not sure if I will pause my relation with Holiday inn in other places because of this but absolutely will do when I go back to Pampa.

The staff was friendly

Pool was not heated, Jacuzzi was dirty and not working, ice machines didn't work

This is our second time to stay here and this trip confirmed we will continue to stay here each time we come to Pampa. The staff here was above reproach. Everything regarding our room was wonderful My only 2 complaints are the first floor air conditioner wasn’t working. It appeared to really affect the front desk personnel, but they were troopers. My second issue was the fact that the pool was extremely cold and the spa was out of order. After a long day of driving we were looking forward to relaxing in either and it just wasn’t possible. Thank you to the staff for all your hard work. Housekeeping staff was extremely wonderful

The breakfast.

The old plumbing in the restroom is horrible ,it took the hot water forever to warm up and water just coming out from the shower head , cracked tiles. The holiday inn needs to be updated for the prices they are charging.

Swimming pool was open but, heater was not working, hot tub was being painted. 2nd floor ice machine was a not working. Staff were friendly and open, hot breakfast is very good and lots of fresh items. Room was clean and smelled good.

We chose this motel specifically because of the indoor pool. We were NOT told or was it stated that the pool was drained and Inoperative. Very upset