Las Terrazas Resort and Residences Ambergris

Great

Outstanding stay. Our condo was fantastic. Restaurant staff and bar staff are amazing. Thank you guys for making it a perfect birthday week for my wife. Highly recommend

It was beautiful the ocean view, the pool and the room were all fantastic!

The seagrass was terrible and ruined our ocean experience!

The property was Beautiful and clean, but you can’t hardly breathe with that smell and you can’t sit out on the beach due to the smelly seaweed. When we arrived we were not greeted properly and our room wasn’t ready. No info about the services or phone extension for kitchen was given . But we enjoyed ourselves regardless.

The place was beautiful, very modern and i love our condo. The designs and landscaping was beautiful and all the personnel were very nice. However, I had a very bad experience with mosquitoes. It was so bad ( day and night) they were out there all the time ready to bite the crap out of you. Unfortunately, I have an allergy with bugs bite and the skin swell. We also have a problem with the decaying odor of the sargassum algae. The rotten smell or sulfur odor that was all over the resort.and in our rooms. I am sorry, I know this is an environmental issue but it's so awful that made our stay very uncomfortable. With regards to the foods served in the restaurant, the breakfast was great, the drinks but the dinner was lacking or inadequate. We ordered pasta for our last night dinner, there were no garlic bread nor side salad that were served and the price was a little bit too high. The pictured posted on this survey was no where near the condition of the beach shore when we were there. This is a misrepresentation of the current condition of the resort. I am sorry, I am just being honest.

Raquel was very personable and professional. She went above and beyond, adding the little extra touches to ensure a return trip. Stewart has an amazing personality and is very welcoming. Also, the night restaurant manager was knowledgeable in the culture and the history of the Belizean people.

No housekeeper cleaned out outside deck area, where empty water bottles were left there.

The staff was very welcoming the receptionist at check in was very helpful. Restaurant food was great and the two waitresses and the bartenders was friendly and attentive. Thank you will definitely be coming back

They were great. Helped us with any question even found me laundry detergent. Breakfast was good. We were able to order the night before so we could eat right at 7am when they oepned in the day we left. We arrived several hours early and were able to access our unit within 20 minutes of arrival. The only complaint was the unit was missing blinds on a back window and on the front door. The front door was tinted but at night with the light on, everyone could see in.