Holiday Inn Express & Suites West by IHG

Convenient to the interstate, AC worked well. Door lock did not operate smoothly One key card did not work.

Overall enjoyed my stay

It wa ok

Breakfast was terrible. No coffee, no ice water, and juice machine was broken.

Popcorn machine in the lobby for the guests, but had no popcorn in it. Dispenser with lemonade in it for the guests but no cups for the lemonade. Pillows on the bed were very hard. Breakfast the next morning the pancake maker was broken. The juice dispenser was broken. There was no milk available for the cereal. The staff was all very nice but management and maintenance needed some work.

Was clean and close to the airport.

Served us well.

was nice

Very clean, friendly and helpful staff, good breakfast. Would stay again.

This hotel is near a shady area but it does its job. The woman at the front desk was friendly and was very helpful. When we walked into the room, it had a strong ammonia smell to it and the pillow cases smelled as if they were dirty. The tub needs to be worked on. The hotel needs updating. The man that was tending to the breakfast area was rude and seemed as if everyone bothered him. He was literally eyeing us and others as we were serving our breakfast. The juice machine was out of order but the coffee was great! It was an ok hotel but we won’t be staying there again.