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7.8 / 10 Guest Rating

Holiday Inn Express & Suites West by IHG

5420 Interstate Dr, Shreveport, Louisiana, 71109, Shreveport, US

Holiday Inn Express & Suites West by IHG - main view

About the Property

Recreation Opportunities: Enjoy a relaxing retreat with our outdoor pool and fitness center to keep you active during your stay.

Convenient Amenities: Start your day right with our complimentary buffet breakfast and take advantage of our business center, dry cleaning services, and 24-hour front desk.

Event Spaces and Comfortable Rooms: Whether you're here for business or leisure, utilize our conference space and meeting room for events. Our air-conditioned rooms with modern amenities like flat-screen TVs, refrigerators, and microwaves ensure a comfortable stay.

Book your stay at Holiday Inn Express & Suites West for a convenient and comfortable experience in Shreveport!

Facilities & Amenities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Internet access in public areas - high speed
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 6:00 AM to 10 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 1 King Bed with Sofa bed - Photo 1
Suite, 1 King Bed with Sofa bed - Photo 2
Suite, 1 King Bed with Sofa bed - Photo 3
Suite, 1 King Bed with Sofa bed - Photo 4
Suite, 1 King Bed with Sofa bed - Photo 5
Suite, 1 King Bed with Sofa bed - Photo 6
Suite, 1 King Bed with Sofa bed - Photo 7
1/7

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Bed Suite Non-Smoking

Non-refundable
Breakfast Included
20% OFF$210.26

$168.21

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
1/5

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room, 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$205.1

$164.08

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
1/4

Suite, 1 King Bed

1 King BedInternet - Free WiFi Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$205.1

$164.08

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
1/6

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Breakfast Included
20% OFF$198.43

$158.74

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 King BedInternet - Free WiFi Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Breakfast Included
20% OFF$205.1

$164.08

Includes taxes & fees
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 3
1/3

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King BedInternet - Free WiFi Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Accessible bathtubNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Suite With Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$205.1

$164.08

Includes taxes & fees

Guest Reviews

7.8
Very Good141 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service8.5
Location8.0
Room Quality7.5
Amenities8.0
Value for Money8.0
Food and Beverage8.0
Overall Experience7.5

Select topics to read reviews

S
Sunday
Verified booking
Standard Room
Stayed in Nov 13, 2024

"Friendly staff"

10.0

The staff was friendly. The facility was clean and safe. I would return to the place again if opportunity presents.

Helpful?
N
Nate
Verified booking
Standard Room
Stayed in Nov 13, 2024

"Boiler room noise!"

4.0

Boiler room noise on my side of building. Very loud and ear plugs (by front desk) mildly helped. It literally vibrated my room all night. Front desk glas (lovely) refunded me 50% instead of moving me and it WAS NOT sold out, no way. Shady area, crappy windows. Do better for the price. NO airport shuttle either, total joke!

Helpful?
D
Dionne
Verified booking
Standard Room
Stayed in Nov 11, 2024

"Excellent"

8.0

Window was facing the interstate so potential to get noisy but not an issue for me. However, I did have to shake the toilet handle after flushing if not it would just run.

Helpful?
H
Haisaa
Verified booking
family_with_children
Standard Room
Stayed in Nov 10, 2024

"Good"

2.0

It was not as I expected

Helpful?
A
Ana
Verified booking
Standard Room
Stayed in Nov 2, 2024

"Exceptional"

10.0

The person that checked me in was very polite and the room was clean and comfortable

Helpful?
D
Darkus
Verified booking
family
Standard Room
Stayed in Nov 2, 2024

"Exceptional"

10.0

Great hotel, and excellent service! Breakfast was delicious. Beds were very comfortable. In a convenient location. Will stay again

Helpful?
J
Jesse
Verified booking
partner
Standard Room
Stayed in Oct 28, 2024

"Exceptional"

10.0

Clean rooms, comfy beds

Helpful?
L
Lindsay
Verified booking
Standard Room
Stayed in Oct 27, 2024

"Over charged "

2.0

I was charged double over $1000 for a 3 night stay and no one could help me or explain it to me. They just kept adding charges and saying it will fall off my bank account in 5-10 business days. Even my receipt was correct but then I had an additional $500 charge for no reason. Will never stay here again. Possibly never at another holiday inn. Super disappointed!

Helpful?
A
Allan
Verified booking
friends
Standard Room
Stayed in Sep 30, 2024

"Exceptional"

10.0

The property was clean and guiet staff was great.

Helpful?
P
pinchas
Verified booking
Standard Room
Stayed in Sep 28, 2024

"Do not expect there to be much food available."

6.0

The people here were very friendly: However, there were a few things that I did not like. Our room was beside a transformer that and that was also the view from our room. It buzzed all night making it very difficult to sleep. There was not bath soap in the shower. It was empty. I had the same problem with this Holiday Inn Express as the one before it. There was also very little . food left in the serving area. There were omelets that were better than most, but there was only one bagel and no other bread for toasting. There were no cinnamon rolls and the coffee container was empty. No one was wiping the tables. This is not what I have come to expect form IHG. What is wrong with the hotels in the south?

Helpful?
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