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7.8 / 10 Guest Rating

Holiday Inn Express & Suites West by IHG

5420 Interstate Dr, Shreveport, Louisiana, 71109, Shreveport, US

Holiday Inn Express & Suites West by IHG - main view

About the Property

Recreation Opportunities: Enjoy a relaxing retreat with our outdoor pool and fitness center to keep you active during your stay.

Convenient Amenities: Start your day right with our complimentary buffet breakfast and take advantage of our business center, dry cleaning services, and 24-hour front desk.

Event Spaces and Comfortable Rooms: Whether you're here for business or leisure, utilize our conference space and meeting room for events. Our air-conditioned rooms with modern amenities like flat-screen TVs, refrigerators, and microwaves ensure a comfortable stay.

Book your stay at Holiday Inn Express & Suites West for a convenient and comfortable experience in Shreveport!

Facilities & Amenities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Internet access in public areas - high speed
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 6:00 AM to 10 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Suite, 1 King Bed with Sofa bed - Photo 1
Suite, 1 King Bed with Sofa bed - Photo 2
Suite, 1 King Bed with Sofa bed - Photo 3
Suite, 1 King Bed with Sofa bed - Photo 4
Suite, 1 King Bed with Sofa bed - Photo 5
Suite, 1 King Bed with Sofa bed - Photo 6
Suite, 1 King Bed with Sofa bed - Photo 7
1/7

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Bed Suite Non-Smoking

Non-refundable
Breakfast Included
20% OFF$210.28

$168.22

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
1/5

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room, 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$202.76

$162.21

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
1/4

Suite, 1 King Bed

1 King BedInternet - Free WiFi Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Suite with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$202.76

$162.21

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
1/6

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Breakfast Included
20% OFF$196.18

$156.94

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 King BedInternet - Free WiFi Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Breakfast Included
20% OFF$202.76

$162.21

Includes taxes & fees
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 1
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 2
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) - Photo 3
1/3

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King BedInternet - Free WiFi Entertainment - 32-inch HDTV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Accessible bathtubNeed to Know - Toothbrush and toothpaste not availableNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Suite With Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$202.76

$162.21

Includes taxes & fees

Guest Reviews

7.8
Very Good141 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.0
Service8.5
Location8.0
Room Quality7.5
Amenities8.0
Value for Money8.0
Food and Beverage8.0
Overall Experience7.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 1, 2024

"Good"

6.0

Sink clogged. Took 10 minutes for the water to get hot in shower. The bottom of tub was stained. Front desk was friendly. Bed was comfortable.

Helpful?
R
Rounal
Verified booking
Standard Room
Stayed in Nov 30, 2024

"Exceptional"

10.0

Ashley was very nice at check-in.

Helpful?
T
Tory
Verified booking
Standard Room
Stayed in Nov 29, 2024

"Exceptional"

10.0

Nice stay

Helpful?
W
Will
Verified booking
Standard Room
Stayed in Nov 27, 2024

"Stay elsewhere, please"

2.0

IHG should be ashamed of this property. Check in took nearly 45 minutes as sole staff member did not know how to use the computer system. Room was filthy with mud stains on the walls and floors and beds were made up despite being soiled and stained. Staff had to come up to change the sheets and provided a comforter without a duvet cover, leaving me to sleep with only a sheet and one clean pillow. My stay was worse than a night in jail. Never again. Better still, I paid via Hotels.com and got charged again by the property which required five (5!) calls to reach the manager for a refund on the double charge. NEVER. AGAIN.

Helpful?
P
Phillip
Verified booking
Standard Room
Stayed in Nov 27, 2024

"Exceptional"

10.0

Good night

Helpful?
M
Mark
Verified booking
Standard Room
Stayed in Nov 19, 2024

"Awesome "

10.0

Great staff, very helpful. I lost an Samsung smart watch, and they helped me searched until i found it. Awesomeness and very clean room

Helpful?
C
Charles
Verified booking
Standard Room
Stayed in Nov 18, 2024

"Exceptional"

10.0

Love it

Helpful?
D
Donna
Verified booking
Standard Room
Stayed in Nov 18, 2024

"Exceptional"

10.0

Front desk clerks were very friendly. Hotel was clean.

Helpful?
K
Katie
Verified booking
Standard Room
Stayed in Nov 15, 2024

"Good"

2.0

TERRIBLE!

Helpful?
T
tsthAMARILLO, TEXAS
Verified booking
Couples
Standard Room
Stayed in Nov 14, 2024

"Clean but lacking...."

6.0

The location looks to be in an industrial area close to the airport.... It's not bad and quiet enough. Upon arrival we were greeted with a less than warm greeting.... and very slow service. It took 30 minutes to get checked in..... Computers were very slow. Room had 1 bath towel in it....and another guest had the same problem.... No towels. No napkins at the breakfast buffet. Just seemed like they were very skimpy with their items. The room was clean so that was good.

Helpful?
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