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8 / 10 Guest Rating

Holiday Inn Express & Suites Jacksonville by IHG

2501 Holliday Lane, South Jacksonville, us

Holiday Inn Express & Suites Jacksonville by IHG - main view

About the Property

Indoor Pool and Fitness Centre
Enjoy a refreshing swim or invigorating workout at the indoor pool and fitness centre during your stay at Holiday Inn Express & Suites Jacksonville.

Convenient Amenities
Relax in comfort with a flat-screen TV, desk, and additional amenities like a sofa, microwave, and refrigerator in select rooms. Benefit from free WiFi access, bed linens, and ironing facilities for a stress-free stay.

Complimentary Breakfast and Nearby Attractions
Start your day right with a complimentary breakfast before exploring attractions like the Morgan County Fairgrounds, Jacksonville Community Park with a Ferris wheel, and the Jacksonville Golf Course. Book now to experience a seamless blend of leisure and convenience.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
1/5

Standard King Room

This room has a 32-inch flat-screen TV, hairdryer, and a desk. Extras include a coffee maker.

29 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Breakfast Included
20% OFF$142.09

$113.67

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
Standard Room with Two Queen Beds - Photo 5
1/5

Standard Room with Two Queen Beds

This room has a 32-inch flat-screen TV, hairdryer, and a desk. Extras include a coffee maker.

29 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room with Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$142.09

$113.67

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This double room features a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.

29 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$135.71

$108.57

Includes taxes & fees
Queen Suite - Photo 1
Queen Suite - Photo 2
Queen Suite - Photo 3
Queen Suite - Photo 4
Queen Suite - Photo 5
Queen Suite - Photo 6
Queen Suite - Photo 7
Queen Suite - Photo 8
Queen Suite - Photo 9
1/9

Queen Suite

The spacious suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite has a carpeted floor, heating and a TV with cable channels. The unit offers 2 beds.

53 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Suite

Non-refundable
Breakfast Included
20% OFF$143.95

$115.16

Includes taxes & fees
Suite, 2 Double Beds - Photo 1
Suite, 2 Double Beds - Photo 2
Suite, 2 Double Beds - Photo 3
Suite, 2 Double Beds - Photo 4
Suite, 2 Double Beds - Photo 5
1/5

Suite, 2 Double Beds

2 Double BedsLayout - Living room and sitting areaInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Raised toilet seat height (inches): 17, closed-captioned TV, wheelchair-accessible doorway width (inches): 34, bathroom grab bars, wheelchair-width doorways, shower grab bar height (inches): 29, low-height door lock, low bed height (inches): 26, lever door handles, low-height desk, wheelchair-accessible vanity height (inches): 34, raised toilet seat, wheelchair-accessible bathroom vanity, portable bathtub seat, wheelchair accessible, low-height bed, phone accessibility kit, low desk height (inches): 30, lowered counter and sink height (inches): 33, visual fire alarm, low-height view port in door, and low-height counter and sinkNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 6
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Suite with Two Double Beds

Non-refundable
Breakfast Included
20% OFF$168.99

$135.19

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
Suite, 1 King Bed - Photo 8
Suite, 1 King Bed - Photo 9
Suite, 1 King Bed - Photo 10
1/10

Suite, 1 King Bed

1 King Bed299 sq feet Layout - Living room and sitting areaInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Raised toilet seat height (inches): 17, lowered counter and sink height (inches): 33, low-height desk, raised toilet seat, low-height counter and sink, wheelchair-width doorways, doorbell and phone notification, low desk height (inches): 29, closed-captioned TV, wheelchair-accessible vanity height (inches): 34, phone accessibility kit, low-height view port in door, wheelchair-accessible bathroom vanity, low-height door lock, grab bar in shower, wheelchair accessible, lever door handles, wheelchair-accessible doorway width (inches): 34, low-height bed, low bed height (inches): 25, shower grab bar height (inches): 29, portable bathtub seat, and visual fire alarmNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Suite

Non-refundable
Breakfast Included
20% OFF$172.23

$137.78

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
1/6

Suite, 1 Bedroom

1 King Bed300 sq feet Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Raised toilet seat height (inches): 18, lowered counter and sink height (inches): 34, low-height desk, raised toilet seat, low-height counter and sink, wheelchair-width doorways, doorbell and phone notification, low desk height (inches): 28, closed-captioned TV, wheelchair-accessible vanity height (inches): 34, phone accessibility kit, low-height view port in door, wheelchair-accessible bathroom vanity, low-height door lock, grab bar in shower, wheelchair accessible, lever door handles, wheelchair-accessible doorway width (inches): 33, low-height bed, low bed height (inches): 25, shower grab bar height (inches): 29, portable bathtub seat, and visual fire alarmNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

One-Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$175.73

$140.58

Includes taxes & fees

Guest Reviews

8
Excellent211 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness5.6
Service9.1
Location9.2
Room Quality7.1
Amenities8.6
Value for Money8.1
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

J
JudyL1502
Verified booking
Family
Standard Room
Stayed in May 4, 2026

"Bring your own plates!"

6.0

Needs update. Breakfast was ok. Pancake machine broke two mornings. No plates. Told to use bowls. Other guest questioned the lack of plates & asked about a trip to Walmart, the reply was “ we don’t shop at Walmart! What a way to run a business!

Helpful?
E
E7447EPkrishnam
Verified booking
Business
Standard Room
Stayed in Apr 26, 2026

"My hotlord experience"

8.0

I came to this hotel this weekend for an athletic event. Overall, the hotel was good. Room was clean and the noise level was okay except you could hear loud music coming from above you. The rom had a very strong smoke smebbl to it. The key to our room would not work. When you turn on the shower, It will make a high squeaky sound. The breakfast was great with sty favorte thing on the buffet being the cinnaminn rolls. Overall, great hotel and I would be back.

Helpful?
J
juliaisabeld2017
Verified booking
Family
Standard Room
Stayed in Dec 21, 2025

"Never staying there again"

2.0

We will no longer be staying there after years of using this hotel to visit family. The tile and the grout in the bathroom was broken and hazardous. Breakfast was a health hazard as the owner's children coughed on the food. There was never hot water to make oatmeal or hot tea, even after asking. We were there multiple days and it was NEVER hot. The only improvement since our visit in May was the elevator was working, but everything else is downhill. Very sad.

Helpful?
S
Susan
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Exceptional"

10.0

Didnt make it to breakfast but could still obtain banana and yoghurt. This was super nice of them. Had kecard glutch but Chris the evening desk man literally ran upstairs after rescanning ours to check that it worked. Beds were very comfy. Wood surfaces were a little worn...a minor flaw.

Helpful?
B
Barbara
Verified booking
partner
Standard Room
Stayed in Oct 7, 2025

"Excellent"

8.0

The staff was very friendly and helpful. Shout out to Destini. Hot breakfast had many choices although the pancake machine was broken. Room was very comfortable with air conditioner working well. Carpet was dated with a musty smell in the hallways. Was mopping up a carpet spill with a towel and there was a lot of hair on the towel. Quiet with no disturbances. Parking lot lit well. We were able to park close to the door we came out.

Helpful?
N
nataliey890
Verified booking
Family
Standard Room
Stayed in Sep 28, 2025

"Never again."

2.0

Looked great in the pictures, got to our room and it was filthy. Pull out couch had dead spiders and beetles under it, and the room smelled TERRIBLE. We had to leave and stay elsewhere.

Helpful?
K
kirstencQ1677XD
Verified booking
Family
Standard Room
Stayed in Sep 20, 2025

"Smelly and Dirty"

4.0

Stayed at this hotel for one night. Went to assigned room and attempted entry. Key worked just find but door was bolted from the inside. Went back to front desk and they gave us another room. This one was larger than original room but noticed strong smell of animal urine, one large light in the bathroom didn't work and soap dispenser was empty. The next morning we noticed that there was mold in the shower. Staff was nice but didn't seem too concerned about the poor conditions. As we were checking out overheard another guest with similar complaints.

Helpful?
P
Patricia
Verified booking
Standard Room
Stayed in Sep 17, 2025

"Excellent"

8.0

We arrived late. The desk clerk was very nice. The breakfast offered hot choices. Very good. The pillows and bed were very comfy

Helpful?
C
Corrine
Verified booking
partner
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

.

Helpful?
C
Carol
Verified booking
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

Front desk staff was very friendly and helpful throughout the day/night.

Helpful?