Candlewood Suites Corpus Christi-SPID, an IHG Hotel

Room just remodeled but still needs more to improve. Tub needs to be replaced and tub faucet needs to be replaced, very hard to adjust water temperature.

The female clerk called me about two minutes after I booked the room stating that they were overbooked and I wouldn’t be able to stay at the hotel and supposedly refunded me but haven’t received any confirmation on that yet also she wouldn’t give me number to corporate or let me speak to a manager and didn’t give her name

The kitchen was fully stocked

The fan between rooms was broken so no ac cold get to the bed room and the ac leaked water all over the floor the bathroom floor was slick and the tub was slimmy and the bed as broke down in the middle

The deposit that was charged to my credit card, that I was not given notice prior to my room charge. I'm not happy with that.

The staff was wonderful and our room suited our purposes. However, they are currently undergoing renovation, and the old rooms really need attention. We saw a few roaches, but they came and sprayed, which helped. Our biggest issue was there was minimal air conditioning in the bedroom. We had a suite with a separate bedroom, and rather than having an air conditioner or even a fan, there was a dinner plate size hole covered by a vent where the AC was just supposed to waft in from the other room. It was in the 100s in San Antonio, so it was insufficient to keep that room cool.

I really liked staying here its located by the highway, and had a great pool, however the property is currently under renovations(we could not hear the noise) and there was signs that local unhoused people are a nuisance. We had no breakin to our vehicle but they were digging out trash and down the street there people sleeping on sidewalks.

We liked our room and the pool area was nice.

I didn't like that their wasn't enough towels available for our room.

Didn’t have the room I reserved and end up staying in a smaller room and having to buy an air mattress

There is no AC in in 1 bedroom suites. Just a small hole with a fan trying to circulate the air. Tub was rusty and there is a $200 deposit if you live in town and are just wanting to get out of the house for a night but overall the rooms are very clean.

When we stayed they didn’t have the pull out couch and the threw the sheets in the closet like they were dirty. They were still going through renovations throughout the hotel. We tried to request another room that had another bed for my mother and sister since the pull out couches weren’t pull out couches. I request to get into another room that had another bed for the inconvenience. They denied because all the rooms were booked for the night. I came back down to ask for some more blankets for the floor but the front desk told me that they had a room available. They moved us that night to another room and we stayed there. Around the afternoon we were done taking showers they had a leak in the bathroom by the vent that needed to get treated and we were told that we would have to move again. The maintenance came in and fixed it and told us that we would be able to stay in the room. Overall I just wouldn’t recommend coming or staying with family when the place is going through full renovations… they mentioned a 200 dollar fee if we broke or took anything so I had to take a picture of the lamp cover missing just in case because we didn’t take anything.