Candlewood Suites Corpus Christi-SPID, an IHG Hotel

It was very clean and staff was very friendly

A marginal $10.00 or rent by the hour room. Requested a king bed they didn’t have one it’s a good thing because the closet they had the gall to charge $150. For didn’t have room for a king bed. The room was filthy, mold every where. The sink in the bathroom wouldn’t drain. The desk was broken, no night stand on my side of the bed. The attitude of the staff reflected the condition of the motel. They had no breakfast which was probably just as well, Did I mention mold? It was prevalent! Did I mention Sink wouldn’t drain it was pretty ripe. Complained but nothing done. Needless to say Candlewood is permanently removed for my motel search.

This property seriously needs to be updated. Had to get a chair for the desk. There was no ice machine and the freezer only had 1 ice tray. So no water jug for the first two days, it took that long to get enough ice. I love Candlewood Inns and Suites. But this one, this one needs some help.

Good

The hotel smells bad, my rooms too. The elevator was not working. The check in process was super slow.

My suite was on the third floor but elevator was not working and I had my 85 yr old mom so we had to take a smaller room on first floor with small double beds. The room looked dirty, beds were a mess, it looked like someone had been in there but the lady said nothing else was available and we were tired. She says the people walked in and out with baby but that the floor was too dirty to let baby crawl so they left. I had Lysol and wipes and had to clean it myself. The next day I had to explain this in order to get my room cleaned because they said we didn’t get a room clean with a two night stay but after explaining all this and they looked at some notes, I got it cleaned the next day at 5:00 pm! I’ll never stay here again, this was always my favorite place but this was not a good experience at all. It needs updating too, things are really stained we put a towel on the recliner just to sit because it was so dirty. Very dissatisfied!

Smelled like Smoke, dirty , insects /roaches everywhere

Smell and dirty

This was the wordy place for over $100. We entered the girl was on the phone didn’t say wait a moment - we waited 10 minutes Finally got checked in only to walk to a broken elevator elevator button. We took the staircase which had an emergency exit with no alarm and the hodge was broken in half! The door was wide open! We enter the room, only to find out there is a dirty towel that’s hanging off the faucet. Dry btw, brown smudges around. Mold on the caulked walls, rotted wood floor under sink, oil splattered all over the kitchen wall, over head light not workin not vacuumed, q-tip behind dresser, the shutters were screwed inyo ceiling and flew off when we tried closing the m. This was unprofessional, unpleasant, and the most disgusting place we have ever stayed in. I want a refund