Staybridge Suites Rogers - Bentonville by IHG

Good stay for what we needed.

Great check-in. Staff polite.

Friendly staff

For the price I expected a bit more.Reserved online for a handicap assessable room but told at check in not available. They did however provide a shower stool for my Mother. As far as the room goes there are numerous negatives. The kitchenette and sitting area were spacious enough but the bedroom with two double beds was cramped. There is only a foot between the end of one bed to access the bathroom. Other negatives are very little vanity space, no drawers in the bedroom to store clothing, no luggage rack to even put a suitcase on but a small dresser in the kitchen! There is no vent in bathroom for exhaust. Concerning cleanliness there was a dirty washcloth in the shower so that couldn't have been cleaned well and there was dust on surfaces in the bedroom. One of the bedroom door handles was missing. The beds were comfortable but too high. I am 5'5" and I had to climb up into the bed. The pillows however were wonderful and included firm and soft choices. Other notables are there was no ice machine anywhere that I could find and no one was ever at the front desk to even ask. There is a nice patio at the back of the hotel but it is next to the interstate and makes it difficult to even have a conversation due to the noise, which I would add I could hear from my room also. One final note, the sprinklers in the front are not positioned correctly as they spray the sidewalk and the cars parked in the handicap section. Far too many negatives to consider staying here again.

Safe and easy access to the interstate. On the other hand, however, my room faced the interstate and i heard the road noise well into the night. But this place was impeccably clean and had a great staff.

The room and hotel itself was fine. The staff was ok, but aside from my charge through hotel.com I was charged 4 more times from the hotel. I know 1 of the charges were for incidentals, but the other 3 were for 2 nights stay. I only stayed 1 night. The guy at the front desk refunded the one he messed up. Then I got up the next morning to another charge. The girl at the desk said she couldn’t fix it. I’m extremely aggravated that almost $400 of my travel money is tied up because if their mess up and no one was willing to fix it.

Excellent stay! Spacious rooms, with a comfortable sitting area. It was nice to have a full sized fridge. The beds were very comfortable. It was clean.

Spacious 2 room suite, with a nice gathering area and full kitchen. We made use of all of the space. The hotel staff were friendly and helpful. I woild recommend this establishment to family and friends

This is the hotel we keep coming back. The hotel has friendly staff , always is clean and the breakfast is so good

I have stayed in a lot of Staybridge Suites but this is the first to disappoint . Rooms are lovely and can’t fault . However I was looking forward to the breakfast On this occasion the juice machines were not working , no milk for the cereal , no oats which are my favourite . Poor show all round and to top it off there were workmen drilling some of the worktops . I would have thought they would have waited until guests had finished . A nice touch is when a lot of the staff congregate at the front door smoking So disappointing that standards have slipped