Staybridge Suites Fairfield Napa Valley Area by IHG

Never able to check in. Property manager said Expedia relocated our reservation and should have contacted us. Everything was booked nearby so we drove to another Fairfield hotel we found on bookings.com and all went well. So disappointed in this last booking with Expedia

We had a comfortable stay and close to Napa

The staff created lies to try to cause problems

I wish I was informed at time of check in that my room had handicap bathroom access. I check did not request this type of room - not sure if that was all they had left

We have stayed at this hotel a couple times and had a great family atmosphere. The rooms are spacious and very comfortable.

We had a great stay. The room was big and the beds where great

Would not let me check into hotel

Sofa bed had an old spring mattress and so not comfortable to sleep an adult and a child together. I had to improvise with some layers of blankets on the floor. Otherwise, everything was ok. The breakfast was very well served and we enjoyed the pool.

Great location

Bathroom smells and the sliding door was difficult to slide closed

Stove and microwave wouldn’t work in the room. Fridge and freezer was barely cold Which was the point we booked because of the kitchenette. We had a infant and elderly Dog that both required proper freezer storage for their food. Luckily I had traveled with a cooler and ice packs. Staff was great , someone got us a second microwave to plug in to use. The room cleanliness was questionable. I say this because paper towels were dirty on the sides. The bathroom area the floor tile has grout and you can clearly tell it’s discolored unevenly. A quick mop wouldn’t clean those. I’m guessing it’s just dirt build up. So that was gross. Our last visit was better.