Homewood Suites Jacksonville Deerwood Park

Hotel is in a very central area near to restaurants and shopping . Facility is clean. Breakfast choices are plenty. The rooms were clean however limited towels were left in our room, but that did not hinder us from a great stay , polite staff. Everything seems functional I would definitely stay at this hotel again. As a Honors member, I was very satisfied with the overall experience at this hotel.

They had me in a room near the elevator and it was all i heard all day and night. up and down, up and down. Damn near lost my mind. please invest in sound insulation.

I was not expecting much and I got less than what I expected. On check-in I got to the room and was about to survey the room and then the front desk person came upstairs and said that our room was double booked. So my kids and I had to go back downstairs to see what was going on. When we got back downstairs it was an error in the system and everything was fine and so my kids and I had to bring all of our luggage back to our room. The A/C in the hallway was not working, which gave it a musty smell. The A/C in the room was great so no issues there. Then I did a survey of the room and it had a lot of imperfections (I.e paint in the tub was peeling, cracks in the ceiling, fire sprinkler in the ceiling weren’t properly covered, outlets not working to charge devices). But there was a strange lollipop under the TV. I brought it down to the front desk (I also found a box of Walmart brand pasta in the cabinet but I was too tired to complain about that too). Best part was the area, it was close to everything, breakfast was good and extra towels given. With everything that went in I would still give it a 3.5 stars. Key, don’t go in with high expectations.

Horrible and horrific stay. Booked for a week we were suppose to reconnection Service ever other day. Only received one, one day we were without water for 8 hours. We couldn’t shower, use the toilets nothing. Tried to use the grill the front desk associate handed me dirty grill utensils was old food on them and mentioned she got them from the kitchen. They also checked someone in the same room as me who checked in during the middle of the night so at 1:30am a total stranger walked in on me and my family and were able to access our room while we were sleep. The burners didn’t work to the stove and the lights didn’t work in the rooms. Everything about the stay was horrific. This was a nasty property with no help. The staff was nice and the happy hour was really appealing but after so much going on I believe they were trying to make it up to the guest.

It was a good experience really liked this hotel a d the staff was great

Hotel is clean, bed is comfortable, staff is friendly and professional. Stayed here back in Feb/March for a month long stay as I was going to Mayo Clinic for treatment. Returned for a 2 night stay in June as I had to follow up at the hospital. Location is good, not far drive to the hospital, there is a cvs and grocery store near by.

Gave us the wrong room and instead of jus switching us to the room we wanted the manager gone tell us it’s and extra $135 remind u we already had paid $170 for the night them damn ppl crazy we hurry up and left I don’t recommend staying there they are get overs bad

Amazing stay, breakfast and location. 4 star rating due to murky pool and no available towels.

The breakfast is really good. The room is comfortable and spacious. The staff is very friendly. I'm thinking of coming back soon.

On my last day I had to be somewhere very early and I went to have breakfast at 6 and it wasn't totally ready, 15 minutes later I give up and left.

Nice place and very friendly staff