The Pitlochry Hydro Hotel

Property a bit out of the way for elderly walking especially walking up hill to the hotel and very difficult to get a taxi if not impossible. Loved the pool and spa facilities very relaxing. Staff very helpful, welcoming and polite, nice breakfast.

Comfortable stay at the Hydro hotel, short walk to Pitlochry town centre, friendly staff, and nice to be able to take a swim during our stay.

Lovely hotel, food fantastic, very comfortable bed, beautiful views from our bedroom.

As most hotels in Scotland, this is an old building. Our room was spacious and well maintained. Bed was comfortable. Walking distance to town centre and the dam (very interesting to see). Parking is ample and free of charge. Breakfast is varied. Loved they had some vegan options like porridge, beans, mushrooms and baked tomatoes. Also some fruits. Missed having a mini-fridge in the room.

Spotless rooms,delicious food and such wonderful & helpful staff, the place itself is really dated and needs refurbished asap, but your staff are fab x

With in easy walking to the town main street and the shops and the theatre

Could hear people in shower next door in 118 and also people in room above 119. Sink cracked and leaking on to floor. The hotel is a bit dated and could do with an upgrade. Superior room with view was a bit basic for the price and view was mainly the car park and trees at front, not worth the extra money we paid. Tv is a real pain to navigate. Staff were very pleasant. Not allowed to choose a meal from dining room menu in the bar area with a bar meal which is what we wanted. If I thought a bit quicker I should have said you have lost custom and I would eat elsewhere. Spoke to another couple who were getting charged nearly 3 times the price in the dining room compared to the bar, they went and got drinks in bar and took them through themselves. Seem to have some very picky ways of dealing with customers at times. Pool, sauna and Jacuzzi were nice but could do with a plumber to check the pressure in the changing room showers. Night walk on steps to go to town was very dark but on day we left there was a workman putting up lights which will improve the safety of people walking them. 4 disabled parking posts but you can only fit in 3 cars.

Limited parking in front of hotel. Remainder in car park other side of road. Very rough terrain and not well lit at times. Breakfast cold. Limited choice for continental. Staff member informed us dogs allowed in any of rooms with appropriate permissions. No obvious signs of this on booking sites. Only 'dog friendly' which is very open to interpretation. Doggie bags on arrival! Shows their priority. Our standard room very shabby with broken window safety bar and very sloping floor in bathroom where making access difficult. Bathroom window not frosted. Very visible from car park & blind used at all times. Very disappointing. Would not recommend based on our experience.

Handy for access to Pitlochry. Not good value for money. Decor was shabby needing upgraded in corridors and rooms. Toilet roll holder loose on wall, window sash cords broken, paintwork chipped and peeling wallpaper, unsafe electrical appliance which blew the circuits in our room, yapping dog left unattended in a room nearby. Room condiments 'mean' - no choices. Staff fabulous.

An admin error and an inexperienced staff member unfortunately tainted our check in experience