Comfort Suites Southport

The breakfast was simple and excellent.

No lounge chair, a desk chair

Not much really the breakfast was fine I suppose.

Now, this could just be an issue with the night auditor they have, but I was told I was getting a quiet room at the end of the hall. Turns out my room was right next to the exterior door, so the door was slamming all night. Also, it was right across from the pool, so there was a ton of pool noise immediately in the morning. Now the hotel was near capacity and I understand that. Had the night auditor not stated it was quiet and away from folks I wouldn't have expected a quiet room had I been told we're near capacity and this was the last available room I would have understood the potential for noise. Let just go back to honest hospitality. Im a night auditor at a decent 4.5 star hotel, and I personally would never describe a room by an exterior door as quiet.

Location

No house keeping after requesting 3 separate times

Location

Stayed Thursday- Monday not a single time did I get room service even tho I went to the front desk and requested it 3 separate times, I had to go to the counter to get my towels and wash cloths every day had to take out my own trash

The staff was very friendly

The hide a bed couch in our room was broke when we pulled the hide a bed out. It was nasty dirty underneath it. The bed by the window was very uncomfortable I could feel the springs in my side.