Comfort Suites Southport

My 5 year old niece got glass in her foot from the room floor..staff did nothing, no one cared, towels in room was dirty, this hotel will never get another dollar of mine

Location—granddaughter’s wanted to swim

Pool was closed, pillows were awful, toilet kept running because chain got caught under flapper

1. The room, it had a mildew smell. 2. The refrigerator in the room didn't work. 3. Only enough towels to shower 1 day out of our 2 night stay. 4. Missing knob of closet with exposed screw. 5. Stains on both beds. 6. Pillows were not what you would expect from a hotel. They were square pillows in queen size pillow cases with very little stuffing. 7. Stains and holes on the couch and no chair in the "Living room" area. 8. Dresser and table were in very rough shape. Bottom drawer of dresser didn't come out. 9. There were multiple disgusting areas around the bathtub that had unknown substance on it. 10. Fan in bathroom covered in dust. 11. Bathroom door did not latch closed and wouldn't lock. 12. Multiple stains all over the floor. 13. Cobwebs all over. 14. When my husband and son went up to the 4th floor to get ice, the entire floor smelled like weed. 15. We were only able to get 1/2 of a container of ice. It was only enough to fill 1 cup. 16. When I took my son to the pool to go swimming, I noticed green algae all along the windows and even weeds growing in a couple corners. 17. The rail going into the pool wasn't secured into the ground outside of the pool. 18. The water fountain in the pool area was rusted. 19. The guide button on the remote for the TV didn't work. 20. Miscellaneous metal screwed to bathroom wall with sharp pieces exposed. 21. Paint chipped in multiple areas. 22. Barely any hot water.

You would be better sleeping on the floor or in your car. The pool is gross and you cannot see the bottom. Very limited breakfast. The room floors were filthy. The toliet didnt look as if it was cleaned in month's.

Everything was broken in some way. Doors. Couch. Carpet had a hole in if that was huge

You would be hard put to find a staff friendlier or more eager to make your stay a good one. A particular shout out to Lynnette at the front desk. She went out her way to make sure we had everything we needed, even bringing a hairdryer to our room that had none. The hotel itself is older and does reflect that, but the staff puts it ahead of some “new” places where we have stayed and been treated less than cordially. I would encourage the establishment to get some better pillows. The pillows are pretty sad.

staff was great.

facilities were getting warn down.

Staff were nice, but the whole experience was grimy. The breakfast was typical bad hotel breakfast. The OJ was 👍

This property is a piece of sh*t. Everything is dirty and broken. Pool was out of order and breakfast didn’t exist. DO NOT STAY HERE! I reached out to Expedia for a refund and they didn’t respond. Customer service is dead in this country. Or at least at Expedia it is.

We had a a wonderful stay. Great continental breakfast. Very kind staff. Only downside the pool was broken so it was closed.