Ibis Styles Haydock

Great hotel. Good room size and convenient for my journey

Last here 6 months July 2024 and back again Feb 2025 and it is still the same spotless. so pleased how clean the room is and so clean around the hotel. The rooms nice and big and warm And all staff nice and friendly. lovely warm welcome at the reception when we arrived. Looking forward to going back.

Room lovely! Location ideal Customer service horrible. I had to check out of my room at right time or I’d be charged!! I needed food and ordered it as none available in hotel. The staff clearly saw me eating food and I’d informed them I be sitting in lobby till it was time to go. The manager came over to me advised me I can’t eat food I got outside the hotel I couldn’t eat here. I’m not disputing the policy I wasn’t aware, the attitude was condescending and I felt like a bold child as if she was scolding me. All other staff that I saw over the weekend were very kind and helpful. Unfortunately this has put a dampener on my stay.

Stayed for 1 night as a break when deiving from Glasgow to London. Nice hotel, good family room with extra beds for kids .. No complaints

The room was very very noisy. I thought the window was open it was that loud in there from the road and fans outside the window. Massive gap by the room door I could see through.

It was easy to get to and all the staff were friendly

Staff were friendly, facilities and accommodation as expected. The room was very hot and the radiator did not turn down fully. The food was below par.

Pros: Good location close to major motorways, with a pub, restaurant, shop and coffee shop within easy walking distance. A food menu available at the hotel. Clean rooms. Free parking. Reasonably priced. Friendly and accommodating staff. Dog friendly. Small kids play area downstairs. Meeting rooms available to hire. Quality bedding and linen. Free wifi. Hairdryer available. A window and central heating that you can adjust. Bar available downstairs. Good shower head and nice sized shower. Free body wash and shampoo. TV available. Cons: Very noisy. Lots of workers (during weekdays) and homeless people staying there who make lots of noise inside and outside the hotel during the night and in the early hours of the morning. Extremely loud noise from the staff using the fire escape stairwell doors after midnight, as these doors don't close quietly. Lots of litter e.g. beer cans, alcohol bottles and dog poo in the hotel car park. Local area feels quite unsafe to walk alone at night. No fridge or microwave available for use or hire. Sometimes our belongings were moved by cleaners. Mattresses quite hard. People stand out the front to smoke and vape despite there being a designated smoking area out the back, we didn't like taking our baby through a cloud of smoke every time we entered the hotel. Signs or staff politely letting patrons know might help reduce this. Inconsistent shower temperature fluctuating from hot to cool likely due to the type of water heater. No room service.

This hotel is very basic. The corridor on my way to my room smelt overwhelmingly of dog, it was overpowering. The bathroom in my room had cracked floor tiles and also smelt. The room butted up against the East Lancs road, which is busy throughout the day and night, so all you can hear is traffic when you are trying to rest. Do not go down for breakfast at 7am, its is a free for all with no tables, no order. Dinner, there are signs saying no need to book throughout the hotel, but you have to book and are added to a list of 15 minute time slots. Food was good and staff are nice. I felt uncomfortable my stay though. Not good for lone female travellers.

Overall we had a very good stay for two nights. Room, Staff and cleanliness were all excellent. No actual room service - but you can have food on a tray and take it to your room. Breakfasts were very good - buffet service all you can eat. Quality of food was ok (their burgers were very good and home made). Good variety of food for a 3 -star hotel. Would happily stay again.