Bahia Principe Explore La Romana - All Inclusive

La pulizia

Il mare

El complejo en general, piscinas, instalaciones y el equipo

La habitación esta un poco vieja: no se cerraba la puerta del baño, el armario no podía abrirse porque se daba con la cama

Staff

Beach and the activities were poor… no much for children and seniors

People are so nice, friendly and helpful. Buffet food was good, fresh and many options. Restaurants also were nice. Room was spacious and comfortable. Beach is very peaceful. Only downfall is that you have to be careful when you swim as there are a lot of jellyfish. I want like to praise Marielines G from Los Corales restaurant. She went above and beyond to make our meals special. Very beautiful person. Oriental Takara Restaurant had the best food and the staff were super nice.

One thing that I didn't like was that we made a dinner reservation on our first night to El Pascador Restaurant however when we went we were told that the restaurant is closed for the time being. So not sure why we were allowed to make the reservation and no one at reception said anything either. Thankfully Le Gourment Restaurant allowed us to have dinner there.

Staff was great , all of them . Things seemed to run smoothly .

Food was terrible, got food poisoning and spent much of my trip ill . The loud nonstop karaoke every night made sleeping impossible from where we were located .the location is not close to anything . Everything you have access to is located within the complex which makes things pretty interesting if you want to get out and see anywhere but the hotel.

Ben organizzati , cibo a tutte le ore e staff simpatico e gentile

Probabilmente è stata sfortuna ma la prima sera al buffet abbiamo avuto un’intossicazione … peccato! Il mare non è un granché rispetto al resto dell’isola.

I am writing this to warn potential buyers about the deceptive sales and booking tactics used by the Bahia Principe Privilege Club.During the presentation, I was offered a specific price to book a non-all-inclusive hotel. However, when I immediately called to finalize my booking, the customer service team explicitly told me I had to wait 2 weeks before I could book.Trusting them, I waited. When I called back two weeks later, the prices they quoted me were completely different and much higher than promised. When I immediately asked to cancel my membership and requested a refund due to this bait-and-switch, they refused. They claimed I was past their strict 5-day cancellation window—a window they deliberately forced me to miss by making me wait two weeks to book.My bank ultimately validated their claim because of the signed contract's fine print, but the practice itself is incredibly dishonest. They intentionally delay your booking so you cannot cancel within the legal timeframe. Buyer beware: do not sign anything with this club.

We recently spent a wonderful holiday at Bahia Principe Grand La Romana and couldn’t have asked for a better experience. From the moment we arrived, the staff were welcoming, friendly, and always willing to help with a smile. The grounds are beautifully maintained, with lush tropical gardens, spotless facilities, and a relaxed atmosphere throughout. The pool area was excellent, with plenty of sun loungers available and a great mix of entertainment and relaxation. We particularly enjoyed the beachfront location, where we were treated to some truly spectacular sunsets every evening. The beach was clean and peaceful, perfect for long walks but unfortunately lots of jelly fish close to shore that made entering the water a daunting experience. The food exceeded our expectations, with a wide variety available every night in the buffet and excellent service in the à la carte restaurants. There was always something new to try, and the quality was consistently good throughout our stay. Our room was spacious, comfortable, and cleaned to a high standard every day. The housekeeping team did a fantastic job, ensuring everything was spotless and well stocked, the addition of Cold beer and soft drinks made sit on our balcony even more joyous. What really made the holiday special was the friendliness of the staff. Their warmth and genuine hospitality created an atmosphere that made us feel at home from day one. We would highly recommend Bahia Principe La Romana. We left with wonderful memories and would not hesitate to return. Thank you to the entire team for making our stay so enjoyable. A well-deserved 5-star experience!

After returning home and reflecting on my stay, I can confidently say that this was one of the most disappointing resort experiences I have had, especially considering the amount of money spent on what was expected to be a relaxing vacation. From the moment we arrived, problems began. The first room assigned to us was not up to standard, and we immediately encountered ongoing issues with our room key. Staff had to be called multiple times because the key repeatedly failed to open the door. Although we were eventually moved to another room, this was an inconvenience that should never have occurred at a property that advertises itself as a luxury resort. Unfortunately, the room change did not resolve all of the concerns. Throughout our stay, we noticed several cleanliness and maintenance issues, along with an overall lack of attention to detail. The resort itself is in need of significant updating, as many areas appeared worn, dated, and not reflective of the quality being advertised. To make matters worse, we discovered a live cockroach in our room. While a housekeeper kindly assisted in removing it, finding a cockroach in a guest room is completely unacceptable and raises serious concerns about cleanliness standards. The dining experience was equally frustrating. Guests are encouraged to make restaurant reservations, yet we were never informed at check-in that guests staying four nights are limited to only two restaurant reservations. This important information should be clearly communicated upon arrival. Instead, we learned about the restriction after the fact, which negatively impacted our ability to plan our meals and enjoy our vacation. The pool area was another source of frustration. Every day, numerous lounge chairs remained occupied by towels for hours without anyone actually using them. This left many paying guests unable to find seating while resort staff appeared to take no action to address the issue. A more effective policy should be implemented to ensure fair access to poolside seating for all guests. Before departing, I followed the instructions provided by the resort and met with Guest Services to discuss these concerns. I spoke with Yadeul and explained the issues we experienced throughout our stay, hoping management would acknowledge the problems and offer a meaningful resolution. Instead, I was essentially told that nothing could be done. The only gesture offered was a small bag of coffee. Given the number and seriousness of the issues we encountered, this response felt dismissive and failed to demonstrate any genuine concern for guest satisfaction. What is most disappointing is not simply that problems occurred, but how they were handled. Most travelers understand that occasional issues can arise. However, when multiple concerns affect a guest’s stay, management should take those concerns seriously and make a sincere effort to address them. Based on my experience, this resort did not deliver the quality, service, or accommodations that were advertised, nor did it justify the considerable expense of the trip. The property is in need of updates, communication with guests needs significant improvement, and greater attention should be given to cleanliness and customer service. Unfortunately, I would not return to this resort, nor would I recommend it to friends or family.