Embassy Suites by Hilton Anchorage

Embassy suites in Anchorage was fantastic. The rooms are very spacious, the hotel staff was exceptional. I think our favorite part of the trip was the restaurant and meeting Antoine and other restaurant staff. Antoine is the restaurant manager and came out several times to check on guests. Antoine was very personable and had great information about where the food was sourced from locally. My friends and I highly recommend this hotel.

Was very impressed with room size and comforts. Staff we dealt with were all good at their jobs. Breakfast was very good with lots of variety. Two free drinks in lounge between 5:30 and 7:30 was a nice touch

Outstanding hotel with outstanding employees. Great location. Exceeded our expectations. Highly recommend.

Dreadful receptionist very abrupt and rude ! Not what we needed after 25hours of travelling! No greeting offered j just name then credit card then proceeded to take a telephone call which lasted 10 minutes whilst we stood exhausted. No apology just give me your credit card details. Twice I asked did her machine except phone tap then got a curt whatever you like response . My husband enquired why the credit card was needed and got a rude response that this is America you’re required and you will get it back. Factual information but delivered in a very rude manner . We were looking forward to staying again at Embassy Suited as we had a wonderful experience in San Diego but this was the exact opposite.

This hotel was beautiful, clean and comfortable. The included breakfast was amazing. The one small complaint we have is that the hot tub jets would not come on.

The employees make this location so nice

Spacious rooms

Street side of property noisy Some rooms too far from elevators

The gentleman from Jamaica is great

Just checked in day one with my husband. We’re celebrating our anniversary and the staff have been phenomenal and so kind. From the front desk, to Safina (food and bev manager), we have felt celebrated and so special. They even sent a chocolate dessert to our room with a note! These details go a long way to making a vacation memorable. Thank you all!

When at the Anchorage airport, i called for a pickup. The refused to come to the airport to pick me up, they said they are 100% booked and that I do not have a reservation. I am stuck sleeping in a chair at the airport.