Embassy Suites by Hilton Anchorage

We had a good stay at the Embassy suites during our 2 night stay in Anchorage. It’s a typical Embassy, suite style room and a great breakfast. Room feels a bit out dated, but clean and comfortable for what we needed and we enjoyed our stay. Staff was helpful and overall pleasant. Breakfast was great! Would stay again!

The employees

The load fountain

The day we checked in and as we almost made it to our room, the fire alarm went off. With luggage in hand we ran down the stairs and found the outdoor exit with another guest. We made our way to the front of the building and learned it was a false alarm, thank goodness. Anyway, fun times :-) The staff is wonderful and kind. Breakfast was wonderful with optoons to have omelets made the way you want, and pancakes too. Our room was clean and quite. Overall, great stay.

The breakfast was really great.

The room was not clean enough. The sofa smells! It has holes from people who do smoke from cigar. The room they gave us was the shitty one and paid 315 for it.

Hotel advertises on hotels.com that there is a airport shuttle. Staff advises that the shuttle was discontinued in 2020... 5 years ago. That equates to $50 of unexpected uber / cab charges if you have a large group and many bags. Staff not at desk for check in. Had to wait for someone. Staff doesn't pick up calls to front desk. Have to call several times for things like bedding, conditioner is out in the shower.

Came up for spring break, chose your hotel over others even though it was more expensive, the pool was closed, its the ONLY reason we stay at hotels, there was no compensation or reimbursement, even when I asked if they could discount the pet fee for our datchaund for the HUGE inconvenience the answer was no, the people on the floor above us were loud all night and the floors were like paper. Worse spring break stay ever

Great hotel, location is excellent. I had a great time at the bar, Windy is the best bartender there. She was super friendly made some really good drinks also she recommended it of places of where to go in Alaska. Windy is AMAZING. Thank you so much Windy

Felt very safe an clean here

There was a mouse in the dinning room