Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.6 / 10 Guest Rating

Springhill Suites by Marriott Richmond Northwest

9960 Independence Park Drive, Richmond, Virginia, 23233, Richmond, US

Springhill Suites by Marriott Richmond Northwest - main view

About the Property

Amenities and Features
Experience a range of offerings such as a fitness center, complimentary wireless and wired internet access, and a daily buffet breakfast at Springhill Suites by Marriott Richmond Northwest. Take advantage of perks like a business center, express check-out, and free self-parking during your stay.

Recreational Opportunities
Unwind at the picnic area or explore the area with the tour/ticket assistance available at the hotel. You can also head to the grocery/convenience store for a quick snack to keep you fueled throughout the day.

Event Space and Accommodations
Plan your next event in the hotel's conference space or meeting room, ideal for various gatherings. Rest comfortably in one of the 103 guestrooms equipped with modern amenities like microwaves, LCD televisions, and iPod docking stations.

Ready to elevate your stay in Richmond? Book now at Springhill Suites by Marriott Richmond Northwest.

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
Firepit
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent251 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.8
Amenities8.3
Value for Money8.7
Food and Beverage7.8
Overall Experience8.9

Select topics to read reviews

J
Julie
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Good"

4.0

During a bad thunderstorm the power went out. It lasted all night and the next morning the staff were very nice. It was hard with no AC and we didnโ€™t sleep every well.

Helpful?
R
Russell
Verified booking
Standard Room
Stayed in Jul 20, 2025

"Good"

4.0

no issues with the room, the problem was after we checked in we went out for supper and when we came back we were locked out of our room, had to wait in the lobby for 45 minutes for a maintenance man to fix the door so we could get in.

Helpful?
H
Honesty
Verified booking
partner
Standard Room
Stayed in Jul 20, 2025

"Exceptional"

10.0

I really enjoyed staying here. The room was clean and surpassed my expectations. Only downside is I noticed the pool room wasnโ€™t cleaned, i.e same clumps of hair and bandaids sitting on the floor since the day before.

Helpful?
T
Trudy
Verified booking
family
Standard Room
Stayed in Jul 19, 2025

"Excellent"

8.0

The bathroom had a crack in the wall. Some of our towels were damp. Other than that stay was good

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Good"

6.0

Need better air conditioning

Helpful?
N
Nicole
Verified booking
Standard Room
Stayed in Jul 16, 2025

"Overbooked "

2.0

We (my husband, me, and two young kids) booked this hotel over a month before our stay with hotels.com. We received emails from the hotel and everything about our stay. When it was time to check in, we were told they were overbooked and that they paid for us for a room at another hotel. The other hotel had the pool closed by the time we got there (the whole reason we booked with Springhill Suites was the pool) and the next morning was a nightmare- breakfast was closed earlier than we had planned for (because again Springhill Suites had later breakfast then the place they sent us ) and the morning crew at the new hotel was trying to make us pay for our stay that Springhill Suites had said they covered for us ! This whole process was ridiculous and unprofessional - we planned our whole day around being able to use the pool at night and a later breakfast but Springhill Suites couldnโ€™t even do us the courtesy of calling us to let us know that they overbooked themselves.

Helpful?
E
Efrain
Verified booking
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Great

Helpful?
E
Efrain
Verified booking
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Great staff great breakfast

Helpful?
G
Gabrielle
Verified booking
Standard Room
Stayed in Jul 13, 2025

"Exceptional"

10.0

Kim was so welcoming and informative! She holds the fort down and itโ€™s so positive. Thank you staff and Kim!

Helpful?
M
Matthew
Verified booking
family
Standard Room
Stayed in Jul 12, 2025

"Good"

6.0

The main area was not kept clean in the morning, breakfast was not refreshed regularly and the staff outside of checkin were not very attentive

Helpful?