Holiday Inn Club Vacations David Walley's Resort by IHG

The room was clean, but the balcony on the third floor was full of bird droppings, and spikes. It was not pleasant to be on the balcony.Parking is easy, and plenty

The carpet in my one bedroom was dirty it’s probably 100 years old , the AC wasn’t working i would out to 69 and my room was 78 every night I had to open the window to get some air , water pressure at night sometimes just didn’t work and towels were so rough I thought I scratch my face with it ,the entire place needs a do over , been there a couple of times I thought paying for a bigger room would be better but just realize that it won’t so not my kind of place , noise on my hallway last night . It felt unsafe.

Staff was wonderful

I am a local and decided on a staycation. The property is nice and the setting at the bottom of the mountains is beautiful. But I remember the Wallys Hot Springs where the pools were different temperatures with a thermometer telling each pool’s temp. These pools were NOT hot enough and they were all felt the same temp. I do not believe any were over 100 degrees. You know how when you get hot in a hot tub you have to sit out for a minute then get back in? 1. This doesn’t happen in these pools. It’s like tepid bath water that is pleasant, but doesn’t do the trick. It’s more like a warmed swimming pool. I overheard at least three other visitors say the same thing…that the water wasn’t warm enough.

Awesome

This was one of my worst stays ever! We have been coming here for years, around 10 years now ( multiple times a year) and this was by far the worst. We were given a dirty, rat infested, beat down, disabled 1 bedroom room. I was horrified after finding a dead rat right under my bed !! It was visible that the room has not been taken care of for a long time!

This is one of the nicest hotels/villa's I have ever stayed at. Will at check in was amazing and made the check in process so easy. The staff were so nice and accommodating. The views were spectacular and the amenities were wonderful. I even left something in my room after check out and a friend was able to go and get it the next day! I could not have asked for a better place to stay. I will definitely be going back!

The staff were very accommodating and the amenities were top notch between the pool, hot springs, kitchen appliances, and everything else! Thank you for a wonderful stay 👍👍

Very nice stay, pools may need to be better maintained. Staff was very nice especially Brittany. Food was very enjoyable in the restaurant. It can be a long walk from your room to restaurant and pools! Our second stay and will return!

We truly enjoyed our time at the property! The staff was great and super helpful! Definitely will return again. We loved the quiet environment and being able to walk into Genoa. Thank you!!