Loreto Bay Golf & Sea at Baja

It was beautiful I will return

Restaurant and Swimming Pool Bar food not that good. Personal employees need to be more hospitality and show that they love what they do. Food was serve late and not completed.

The beach…

The Beach…but staff need immediate customer service training, especially bar and restaurant area.

Clean room (for the most part), spacious, comfortable beds, good and safe location. The shower was spacious and with plenty of hot water. Will be going back and definitely recommend. Had a mini fridge and coffee maker. Toiletries were supplied. Nice pool with hot tub. Elevators for easy access to top floors. The only thing is I wish they would sweep UNDER the beds because it was super dirty under there.

This property has the potential to be a 5 ⭐️ resort. Lacking was people. The property and really restaurants were not staffed or supplied sufficiently. Food was limited, and of poor quality, so much that we did not consume what we ordered .. The apparently short staff who was there was nice and friendly. It is my thought that during busier seasons it coukd be much better

This resort was very nice in a great area with a BEAUTIFUL beach! Our room was very spacious with lots of space to spread out. The town itself was very pretty with many great restaurants and bars. It felt very safe. That being said, I believe this resort has a cash flow problem. The normal amenities like information about the room and resort, hand towels, wash cloths, gift shop or convenience store, etc were not provided. We did finally get hand towels after asking for them. The main grounds were well taken care of, but surrounding grounds maintenance was lacking. We were looking forward to using the pools and swim up bar, but the water was too cold to swim in. (not heated at all) The restaurant for lunch and dinners was only so so. The breakfast restaurant was terrible. My partner ordered sausage and eggs - he received overcooked eggs and 2 cold hot dogs! We ate almost all our meals in other restaurants in Nopolo and Loreto, which were really good. The location was really wonderful though and we were glad we didn't stay in town. It was a quick drive there when we wanted to go.

The staff is not accommodating. The jacuzzi was not operating and the pool was to cold. This was extremely disappointing. The event coordinator was rude and is really affected the experience. I travel yearly and this resort has the worst customer service. Especially the event coordinator. Defiantly not recommending.

The outdoors landscaping, view, and beach were amazing but the actual hotel room was a disappointment. The room needed a major remodel and upkeep. The shower did not drain and the water would be stagnant even after the water was off. The wooden window cover was broken. We reserved a suite with a hot tub and the outside balcony was dirty and the lounge chair cushions were ripped. Staff were not welcoming nor helpful. The lobby is hidden and there is no signage to where it is located once you drive in.

Noisy upstairs every night.