Quality Inn Appleton West

Sold off our room and we didn’t find out until we arrived. No one reached out to let us know that the room we reserved was no longer available. We arrived at 11:00 pm and that’s when we were notified. So we had to find a new place to stay that late in the evening. Wasn’t impressed…

No breakfast, room was not clean (used soap in tub, no coffee by machine, no tissues, used cups, few towels) tv did not work.

This is the worst place I’ve ever stayed! You cannot control the temperature in your room, the cable and internet did not work, towels thin and with holes, dirty walls, dirty headboards, not vacuumed, mold in the shower, no hair dryer or iron and I have picture. No help or resolution from front desk and you have to wait until your stay is complete to complain to Choice customer relations. No moving to another room or even offered to have it cleaned again. Rated good 7/10 on hotels site. They need to rethink this place being on their site. Covid cleaning listed on the site, not even minimal cleaning. The only thing clean was the linens! The towels, most people would use as rags at hone.

The building from the outside looked okay. The inside of the building shows it's age. It needs to be renovated. Old curtains hanging up, walls are marked up where furniture was before. The bathroom was the worat part, with a very dated bathtub, some mold in the grout, a toilet handle that doesnt work the best and a very loud , old exhaust fan.

Location was convenient.

We arrived at 2:50. Clerk would not check us in until 3:00. Then we had to wait in line with other arrivals. Not very clean. Had a King room, but only one washcloth and towel for 2 people. TV didn't work. Continental breakfast was poor. Dough to make waffles, but no maple syrup, etc.

Arrived to a confirmed room only to find out I didn’t have a room. Only room they could offer was one without bathroom as door was locked. Management over booked hotel and allowed stay overs which bumped my reservation leaving me stranded

The bedding was so dirty that we couldn't sleep on the bed. There was hair and dust bunnies between the sheets amongst other things

Tv didnt work and no breakfast the first morning but other than that everything was alright.

The first room we were given was absolutely disgusting. The sheets had dried vomit on them and there was body hair all over the sheets. The floors were obviously not vacuumed probably in weeks. I went down to the receptionist and she very kindly moved us to another room and was very apologetic. The second room was better but the pillows smelt like body so we laid towels on them to lay down.