Methuen Inn and Conference Center

Great staff

Worst experience ever! Andy’s customer service was so unprofessional. Had us waiting an hour to check in and no pool no vending machine nothing what the pictures online look like.

I stayed here with my family and the only reason why I stayed here was the pool and free breakfast they didn’t have breakfast and they informed me that the pool was closed for maintenance but apon walking through the hotel with my son we found the pool to be filled with junk and shelves. This place is not for families and shouldn’t be falsely advertising things I wasted 125 bucks to go swimming in a pool that’s full of junk and to get breakfast that was non existent. And a 150$ deposit that wasn’t listed on their website or their listing.

All the above

It looked clean and Staff was pleasant. Room was in need of repair and updating. Toilet and sink did not work well. TV did not work well.

Nothing stood out as likeable. There was a surprise 200 charge upon check in. The room had tons of gnats flying around, water pressure was horrible, and had to get the towels changed as the initial set was dirty. A couple broken lights in the room. Not impressed at all, will not stay again nor recommend.

Arrived at property and was told the reservation i made minths ago had been canceled with Expedia. I was given no notice of this. The clerk couldnt have cared less that I just drove 5 hours with 8 people.

Nobody was at the front desk for 15 minutes. Called number on business card for manager and the front desk phone rang and rang. Walls paper thin, could here people in other rooms.

It was convenient to where I needed to be for day 2 of my seminar on Sunday morning. Check in and check out was convenient. The room was adequate. The blanket / cover on the bed was thin. It took perhaps 4 minutes at 7:30AM for hot water to come on in the shower.

The breakfast was horrible!! Had to wait over 15 minutes for eggs. Sausage was cold. Was told potato's were ready but were never brought out. Yogurt was gone, had to ask for bread to make toast.