Hexagon International Hotel, Villas & Spa

Avoid. Arrived at night. Paid $50 deposit. Gave me the Tv and a/con remote. But No towel. Are you joking. Had to wait till 9 pm until it arrived from the laundry.. My advice just go to Mercure - Lovely breakfast, friendly staff and rooms.

Close to denarau nd jetpoint shopping centre

We booked a deluxeroom and was put in a very basic filthy room in the old section. Was not given towels. When we complained they offered an upgrde to poolside room at a cost of another $70FJD then did not receive any towels till 7-30 at night when we went back the 3rd time to ask for towels. So disappointed this visit.

Location suited our purpose.

1. Check-in staff seemed overwhelmed and not welcoming; despite trying to lift their mood with conversation. 2. The deposit was a surprise - meaning there was no mention in the booking requirements; but there was a notice on the reception counter **The deposit was for potential room damages and was refundable upon check-out after their checks. 3. We checked in around 3.30pm (their required time) and there were no towels until after 10pm - we had to follow up a few times. 4. There was a notice in the room about smoking that could be better worded (less intimidating) 5. When we entered the room there was a dead cockroach, built-up dust on light fixtures- so the hotels basic duty of care was a stark contrast to their expectations of their guests :(

I paid for poolside room expecting it to have two beds as per the infor given. I wanted separate beds cos I was travelling with my teenage daughter. We were given a one bed room. There was no towel in the room. Have to go to the front desk and ask again.

The room rate does not match with the quality of the room. I think it’s better to see other hotel rooms in Nadi Hotel that offer the same rate but provide more comfortable beds and room in general.

Standard

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We stayed here for the day after arriving from Nadi International Airport to rest before travelling to Suva later that evening. Unfortunately, the room was very dirty, with cockroaches running across the floor and on the bed. There was also a strong stale smell throughout the room. The bathroom had not been cleaned, and no towels were provided—we had to ask twice before receiving them. When we raised the issues, we were informed that this was the best they could provide for the day because they were fully booked, despite our reservation having been made several months in advance. Overall, it was a very unpleasant experience, and we would not recommend staying here.