Banyan Tree Sanya

Lovely two day stay at the Villa in Sanya, away from any crowds and a nice beachfront mostly to ourselves. Breakfast was quite good even if dinner on-site was more average, but quite close to downtown Sanya so plenty of local dining options within easy reach. Very pleasant little retreat!

Schönes Resort - etwas ausserhalb- und auch etwas in die Jahre gekommen. Strand - viele abgestorbene Korallen und Muscheln. Nicht geeignet zum barfusslaufen. Wasser sauber und warm - jedoch nicht sehr tief.

Th property is located in a quiet neighborhood and is perfect for families and couples. I enjoyed the private pool and the outside bathtub. In the morning, you could hear birds which is refreshing. Staff is friendly and attentative. The beach is great as well although you cannot swim in it due to water conditions. I really enjoyed the stay.

The property is quiet and beautifully maintained. Staying at the pool villa is dream-come-true and swimming under the moonlight is a quite unique experience. Staff is friendly and attentive. Wendy from the spa is exceptiaonal. Her neck and back massage at sunset just left a sweet touch to the whole experience.

매우 훌륭

整体感受非常好。酒店地理位置很好，离市区很近，自有海滩也非常漂亮。客房私密性很强，很安静，在酒店入住不会受打扰。但是房间设计不算合理，虽然别墅面积很大，但是很多区域其实极少会用到。房间设施比较旧，卫浴设备不好用。住了一晚豪华泳池别墅和一晚海景泳池别墅，房间基本一样，海景别墅也基本看不到海，但是视野开阔性会好很多。再到三亚还会选择这家酒店，不过住最基础的房型就好了，体验差距不大。 但是，整体中还是有一些瑕疵，9月24日下午办入住的女生工作交接中有严重的问题，导致第二天更换房间（两天订了两个房型）时酒店完全没有安排，等待酒店通知和打扫浪费了一两个小时时间。事后道歉极无诚意，居然是送了一个包含两个香蕉一个梨子的目测人民币不超过7元钱的果盘，而果盘其实每天正常都会有。事情不大，但是处理态度太令人生气，送果盘的补救方案简直匪夷所思。 其他工作人员服务都很好。 这次住了悦榕庄、丽思卡尔顿和保利瑰丽，综合看悦榕庄还是不错的，位置加分大于服务减分，所以下次还可能会选择这里，只是千万不要再碰到上次那个前台。

設備殘舊及壞掉，沒有更換新的。例如沐浴露瓶出水柄位已生铹及脫掉，沒有更換新的。視頻列表所顯視的視頻不正確，80多號以後我視頻是沒有的。我住的是家庭房，樓上樓下，電話不能從房間打通到另一房。

Property was beautiful, and well maintained. However, the villa was very dated and not clean. The layout was strange. There was a weird smell in the rooms. A bit complicated to get a taxi if you don’t have a taxi app or know a taxi phone number.

Definitely best resort when in Sanya. Especially excellent service from manager Spencer Yui made our memories more special. Higly recommend to stay in Banyan Sanya

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