Iberostar Selection Lanzarote Park

Some positives and good ones. Some frustrating negatives (biggest ones are having to chase reception for mini bar and coffee refill at 215 in afternoon, can't chill out at 3 otherwise housekeeping fillers come in)

we stayed here for 8 nights as part of a 3 month holiday....we upgraded to an apartment rather than face the children's pool area.... the apartment was very nice, but had a kitchenette with absolutely no dishes,silverware or pots and pans😨....not that we would be self catering... there was also a microwave ,kettle and keurig coffee machine....we were practically on the promenade with great ocean background noises....we only did breakfast which was wondergul..2 pools for those not part of upper echelon club...very clean and well manicured grounds...the rental of the safe was ridiculous!! for that price, you should get a free safe....there was a gate to the promenade by our room that was locked???? you could walk right in through the parking lot...also you could only enter certain locked gates from the promenade depending again on your hotel status.... I would stay there again....

The hotel is geared towards families with young children, older families and couples are not catered for. The evening entertainment finishes early and guests are encouraged to leave at 10pm. The buffet restaurant does not cater well for vegetarians, we mentioned to the concierge we were vegetarian in the hope a designated meal would be be added to the buffet but we were left with the pizza and pasta station for lunch and dinner each day. There was one heated pool, so it was overcrowded and seemed imbalanced for such a large hotel. We were housed in an annexe to the hotel so didn’t feel part of the hotel we had paid for, the furniture was very worn, the couches are noisy and uncomfortable- the couch bed is not a fold down bed it is simply the couch, not the standard of a 5 star hotel. The air conditioning was switched off, so the room was very warm and despite being offered fans these never arrived. There is no pool service or drinks or snacks, just the snack van which has no vegetarian food, and you have to go to the hotel bar for drinks. The bar staff are not very friendly, with the exception of Alex who was very welcoming and good fun. The location is good, and the views are lovely but all things considered I would not recommend this hotel nor would I return to it.

Positives of the hotel are great staff; wide selection of lovely food in the restaurant. Major negative for us is that all the swimming pools are EXTREMELY cold (even the children’s pools), which is disappointing as we booked the hotel as it advertised as having heated pools!!! Children who brave the cold water come out shivering; whilst most of the adults just don’t go in the pools because it’s far too cold. Rooms are fine-not 5 star in my opinion as they are pretty basic, but they’re fine. Although think the walls need a wipe as could see the splatters of squashed mosquitos from previous occupants.

Stayed at Iberostar Selection Lanzarote in the Star Prestige area for 11 nights in February. My overall opinion of this hotel is that it well deserves its 5 Star rating. From arrival to departure the staff would do all they could to help you have a happy holiday. They always had a happy smiling face. The pool bar is a very happy place, where we had most of our lunches. Jan and his happy band serve you well, bring drinks to you, plenty of crisps, and they remember your drinks. The snacks served there suited us as we did not want a full cooked lunch, we had to save room for the lovely evening meal buffet. The cakes were delicious, but we tried not to have too many. Loved the lemon meringue cake. Esther, who was there nearly everyday, was brilliant. She did yoga, aqua aerobics. Her gin masterclass and the Sangria were every entertaining. Making the Mojitos was fun as well. She is quite a character. Whilst at the hotel I did partake in making soap and also the jewellery making. Came home with some lovely soaps and a very pretty necklace which will be a fond memory of our holiday there. We are not lovers of doing quizzes but found ourselves looking forward to the nightly 30 minute quiz, which you complete on your phone. No one knows how good or bad you are then,. I was very surprised on our last night that I did win the quiz. I will miss the views for breakfast as well as the freshly made omelettes - washed down with a glass of Freixenet. The buffet at night was very good, loved their fish nights where lobster was cooked in front of you. Turkey, beef, duck and salmon were on during our time there. and carved by the chef for you. There was always tuna, chicken, steaks, salmon and prawns available as well every night, again cooked to your liking. We did eat in the quieter Star Prestige dining area but often went into the main dining area as more choice was available in there. Comments could be that the red wine in the self serve Star Prestige lounge was not always available and we had to ask at reception , it was soon brought up from the bar though. I only drink decaf coffee and for some reason it was not available in this lounge, again I had to ask for this, which took a few requests before a pot of instant coffee granules was made available. It was an easy problem to be solved, but took too long. Another comment would be to the management, 3 of them, appeared one afternoon in the pool bar area to speak to 2 Spanish guests. The management were never seen talking to anyone else in the whole of the hotel. It would have been nice for them to spend a few minutes interacting with other quests around the hotel. On the whole we thoroughly enjoyed the hotel. The children's pool area looked lovely, the games that were played around the main are looked fun, The kids club did well to keep a lot of the children entertained, they di work hard. We will come back as we found it a very relaxing place to stay Thanks to all the happy staff.

It was our first visit to this hotel, we’ve stayed in Playa Blanca many times and stayed in another Iberostar previously. Location - good location and don’t be disappointed when you arrive the street view is deceptive. Once inside you won’t be disappointed. It’s a short walk into Playa Blanca and a nice walk to the lighthouse in the other direction. The hotel goes straight onto the walkway. Hotel team - we felt that every member of staff was friendly, welcoming and really helpful. Thank you to them especially one or two of the bar staff in particular who made our week so special. Room - as two adults no children we were in an end room by the children’s pool far side of the hotel. However very little noise despite a lot of children next door. The rooms are getting tired but repairs/redecoration are tricky when open all year. We did have a mosquito issue (first time ever in Lanzarote). The hotel were quick to spray and provide plug ins. Pools - the children’s pool wasn’t used much. The bottom pool was very warm and the first pool after reception is Baltic! One of the coldest pools I’ve known. There were ALWAYS plenty of sunbeds and because of this there wasn’t an early dash for them. Made it all more relaxing. Food - we were all inclusive. Plenty of options always. Breakfast is incredible. Lunch and dinner always plenty of choice. However we often found the hot food wasn’t hot unless straight off the freshly cooked stations. We liked the fact that Star prestige was so separate so it didn’t impact in any way on non SP guests. All in all it was a great stay I’m not sure I would go all inclusive here again as we often ate out.

Iberostar Playa Blanca ⭐️⭐️⭐️ The welcome on arrival was good and the staff throughout the hotel are genuinely friendly and helpful. However, reception was quite persistent with upgrade offers, which slightly took the shine off the initial experience. The rooms are clean and well maintained, but they are not luxurious and don’t really live up to 5-star expectations. The pool areas are very attractive and well kept, and breakfast was good with a decent range of options. Unfortunately, there were two major issues that significantly affected our stay. Firstly, we were allocated a room next to the children’s pool. We are both 63 years old and were looking for a quieter environment, but the noise from this area was constant and disruptive. This felt like a poor room allocation given the size of the hotel. Secondly, and more importantly, the room temperature was unacceptable. Our room never dropped below 24°C overnight, making it very uncomfortable to sleep. When we spoke to reception, we were told that as it is “winter” the air conditioning is switched off across the hotel. The solution offered was an electric fan. For a hotel marketed as 5-star, this is simply not good enough. Being unable to control room temperature and being expected to rely on a fan does not meet expectations at this level. While there are positives to this hotel, the combination of noise and lack of effective climate control means we will not be returning.

Stayed in star prestige rooms. Lively modern room with super comfy bed. Beautiful views. Food was great with lots of variety, loved you could easily get food from both restaurants, but still sit in the star prestige which was relaxed and had great wines. Perfect location. Just a short stroll onto town. Lively heated pools.

A really good family hotel (two kids, five and two), with lovely service, a good selection of pools and an excellent location. The staff went above and beyond for my partner’s birthday arrangements, the kids enjoyed the activities, and a solid selection of food for lunch and dinner. My main feedback would be they should improve the daytime and lunchtime food offer, particularly for kids, as the snack truck is pretty disappointing and the buffet gets repetitive three meals a day. They could do with offering cafe-style sandwiches, chips, ice cream etc from one of the bars during the day. That said, would recommend for families.

Watching the waves break against the wall.

A/C was switched off. No heating, no cooling