Embassy Suites Charleston - Historic District

Everything was good except they charge alot without telling me so beware

Best breakfast that is included with your room. Ideal location, Front street right behind the hotel.

Location

The biggest strength of the Embassy Suites Charleston Historic District is its location. You can walk to virtually everything Charleston has to offer, making it an ideal base for exploring the city. I also love the unique design of the hotel. The open courtyard concept with guest rooms surrounding the interior space creates a beautiful atmosphere, and the suite layout is generous with a separate bedroom, living area, and plenty of room to spread out. What disappoints me is the condition of the property. I fully appreciate that this is a historic building—the original Citadel dates back to 1829—but historic should not mean neglected. The hotel charges premium rates (our two-night stay was over $1,100), and at those prices guests should expect much better upkeep. Our room felt extremely dated. The bathroom wallpaper was peeling, there were visible stains and signs of wear, and surprisingly there wasn’t even a convenient towel rack for hand towels or bath towels. The furniture and cabinetry showed significant age and wear. While the room appeared to be cleaned, the outdated finishes created a constant impression that things were worn out and not particularly fresh. Unfortunately, the problems went beyond appearance. Upon arrival there was no valet available, and nowhere during booking or check-in was it communicated that valet reservations were apparently needed. Every other hotel during our trip managed this process far more smoothly. Even worse, one of the hotel’s two elevators was broken during our stay, and there wasn’t even a sign posted informing guests. When checking out, we waited nearly 20 minutes for the elevator before finally giving up and carrying all of our luggage down from the second floor ourselves. The hotel has enormous potential because the location and building itself are fantastic.

Great location, very clean and great staff.

The facility was dated and needs some upgrades for the price we paid. My understanding is that the facility is up for an upgrade.

Location and Staff were amazing. I will be back there. Such a great time !