Spark by Hilton Sumter

nasty

People were fighting in the hotel with the staff alot of druggies and smoking

We got there for 3:00 pm check-in but room was not available. We were told to wait on hot water. Pool was "out of service for maintenance." Our room overlooked where trash dumpster where trash was on ground and mattresses propped. Breakfast was non-edible. Bathroom vent all rusted.

The place look rundown the breakfast buffet had nothing only toast one yogurt in the fridge you had to get your own napkins and some forks

The pool was green and closed. No one mentioned that. There was construction going on in the neighboring rooms and furniture was left in front of our door, blocking it. We had to move it! The place should be closed until all renovations are done. Shame on Wyndham.

I would give negative stars of I could; the only bright spot is the frontdesk staff tries to help as much as they can, but the owners make it impossible for them to take care of guests. The place reeks of weed, unbelievably dirty, the pool was a shade of green that reminded me of something I see when I change my son's diaper, nothing works, housekeeping came one time for a week's stay, there's no security to speak of and no way to secure rooms while you're in there.

G

Will never book there again. Poor management, a couple fight in the room all night next to my room and the owner never gave me a refund.

Check in was extra long due to one person at the front desk and multiple issues going on at the same time. Hotel does have somewhat of a musty smell. Employees hanging out at the front entrance smoking. Room 122 had a broken entrance door that was completely of track. Front desk was alerted and she did have maintenance to look at it and fix it. Room has 1 ceiling light at the entrance that was inoperable. There were two desk lights on the table with no shades. One had a blown bulb. There was a stand alone light next to the chair. I assumed this is what is used to light the room, as the are no lights or electrical plugs on the night stands next to the beds. Plan on bringing a wall charger and a long power chord if you want to lay in bed and use the device. Toilet seat was broken , and hardly no toilet tissue on the roll. We were a family of four so luckily we travel with extra toiletries. The room fridge did not have a knob inside and did not appear to work, so we just kept our drinks in the cold bag and hoped for the best. Dont expect anything spectacular for continental breakfast either. Sausage links, biscuit, and raw seasoned potatoes were the only options. We usually stay at a Choice Hotel, but this was the only thing available. Im sure that this will be our last time here. This place is better suited for truckers needing a overnite stay and nothing fancy or for a working girl.

I returned the keys and left. Just felt dirty, rusty, old and not clean or updated enough to my liking.